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NetSuite · 1 day ago

Cloud Solutions Manager

United States

Full-time

Remote

Mid, Senior Level

$82K/yr - $200K/yr

5+ years exp

NetSuite, a part of Oracle, is a leader in cloud solutions and is looking for a Cloud Solutions Manager. This role requires a strong hands-on technical engineer to support customers in their journey to Oracle Cloud SCM, combining technical expertise with customer engagement and delivery responsibilities.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Work directly with customers and implementation partners to support Oracle Fusion SCM Cloud implementations and ongoing adoption

Provide hands-on technical expertise across Cloud SCM implementations

Lead and support Redwood adoption for SCM customers by designing, configuring, and troubleshooting extensibility using Visual Builder Studio (VBS), Business Rules, and related Redwood configurations to meet customer business requirements

Support application deployment and lifecycle management, including import/export of configurations, environment promotion, and governance of changes

Assist customers with data integrations and data movement using FBDI, REST APIs, BICC, FDI, ATOM feeds, and related technologies

Collaborate closely with Product Development, Product Management, Global Support, and Customer Success teams to resolve customer issues and escalations

Deliver solution-oriented guidance, technical reviews, and best-practice recommendations to customers and partners

Participate in customer workshops, enablement sessions, and implementation reviews

Contribute to reusable assets, documentation, and best practices to scale SCM and Redwood adoption across customers

Qualification

Oracle Cloud SCMRedwood UX extensibilityApplication lifecycle managementData integration toolsSecurity conceptsCustomer-facing experienceCommunication

Required

Minimum 5+ years of experience with Oracle Cloud SCM, with proven hands-on delivery experience across Redwood UX, extensibility, configuration, and lifecycle management

Must have hands-on expertise for Oracle Cloud SCM technology areas, integrations, configurations and overall architecture

Strong hands-on experience with Redwood UX extensibility features- Business Rules -defaulting and validation, use of advanced expressions to meet complex requirements

Experience with Fusion SCM extensibility and configuration, including flexfields, page composer, app composer, transaction design, and related frameworks

Proven expertise in configuration, troubleshooting, and optimization of SCM application behavior, alerts, workflows, and business processes

Hands-on experience with application lifecycle management, including import/export of configurations, deployment of VBS code changes, and promotion of changes across environments

Strong experience with data integration and data movement tools, including FBDI, REST APIs, ATOM feeds, and related services

Hands-on expertise with analytics and reporting, including OTBI, FDI, BICC, and SQL tuning

Good understanding of security concepts, including roles, privileges, and access control in Oracle Fusion applications

Functional expertise in Cloud SCM areas such as Manufacturing, Maintenance, Inventory, Planning, Procurement, and related modules

Experience working directly with customers and implementation partners in a customer-facing, delivery-focused role

Excellent communication skills, with the ability to deliver technical guidance and enablement sessions, both virtually and in person

Preferred

Experience with instance management, P2T/T2T, and environment configuration management

Familiarity with Oracle Cloud monitoring or observability tools

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance