Grace Clinic Christian Counseling · 1 day ago
Client Care Coordinator
Winter Park, FL
Part-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrGrace Clinic Christian Counseling is a faith-based private counseling practice dedicated to providing compassionate mental health services. They are seeking a warm, organized, and detail-oriented Client Care Coordinator to serve as the first point of contact for clients and support the efficient operation of the office.
Health CareMedicalTherapeutics
Hiring Manager
Monica Taffinder
Responsibilities
Onboard new clients: gather intake information, explain services, answer questions, and guide them through our process with empathy and clarity
Provide excellent client care via in-person interactions at the office, phone calls, and email correspondence
Manage and maintain each counselor's online schedule, including booking, rescheduling, cancellations, and ensuring optimal availability
Handle administrative details of running a small office (e.g., maintaining records, coordinating communications, basic office support)
Respond promptly and professionally to inquiries, demonstrating compassion while upholding practice standards
Qualification
Required
Strong proficiency and confidence navigating and managing online scheduling platforms (experience with tools commonly used in counseling practices, such as SimplePractice, TherapyNotes, TheraNest, or similar is a plus!)
Exceptional phone, email, and interpersonal skills with a calm, compassionate, and patient demeanor (It's imperative that you are able to communicate skillfully via email — clear, professional, polite, grammatically correct, and empathetic emails that reflect the warm, trustworthy tone of Grace Clinic)
High level of organization, attention to detail, and ability to multitask in a busy environment
Reliable, proactive, and able to work independently while being a collaborative team member
Comfortable working in a faith-informed setting (Christian counseling practice)
Previous experience in administrative assistance, customer service, and/or office coordination
Benefits
Meaningful work supporting clients on their journey toward healing and relational wholeness
Supportive team environment in a well-established practice
Company
Grace Clinic Christian Counseling
Grace Clinic Christian Counseling is a professional mental health counseling center.
Founded in 2004
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase