Richards Industrials ยท 1 day ago
Colesco - Applications Engineer
Colesco - Cincinnati, OH 45209
Full-time
Onsite
Mid, Senior Level
4+ years expRichards Industrials is a manufacturer known for high-quality fluid control products. They are seeking an Applications Engineer to provide technical expertise in valve and flow control systems, supporting both internal and external stakeholders while collaborating with sales and engineering teams to develop solutions for customer needs.
IndustrialIndustrial ManufacturingManufacturingProduct ManagementService Industry
Responsibilities
Supports the Sales Team as required to maintain premier customer service to meet or exceed sales targets and performance metrics
Supports the Inside Sales team to understand customer requirements and propose technical solutions across the portfolio of Colesco products
Collaborates with suppliers to gain an in-depth understanding of the technical specifications and features of their products
Support the development of quotes and proposals for customers
Collaborate with the Sales and engineering teams to resolve customer-specific challenges
Project pursuit activities, including Spec review, Sizing, and Selection
Prepare technical documents and product packages for customers
Travel to customer sites to learn more about their applications
Reach out to customers regularly to check on the progress of pending quotes and purchase orders
Establish and maintain strong relationships throughout the sales cycle
Remain grounded in transactional needs and challenges
Carefully documenting correspondence to make future interactions easier and to allow other team members to quickly determine the application's parameters
Identify technical factors in customer inquiries that may affect cost and delivery
Develops customer communication programs and special marketing plans
Receive and process customer orders, ensuring accurate placement of purchase orders with vendors
Collaborate with the General Manager to ensure prompt implementation of price adjustments provided by vendors
Monitor and track the status of purchase orders with vendors to ensure timely delivery
Uphold and communicate company policies and procedures to vendors to maintain compliance and consistency
Work closely with shipping and receiving teams to guarantee that all necessary documentation is prepared and provided for seamless order processing
Qualification
Required
Bachelor Degree in Mechanical Engineering or related field
4 to 7 years of prior experience as a sales engineer is required, with preference given to those who have worked as an F&B or pharmaceutical process/applications engineer in industries such as flow control or valve/pump manufacturing
Strong mechanical comprehension; able to explain and address technical issues with industrial valves and related products
Exceptional communication skills
Problem-solving and analytical abilities to address customer-specific challenges
A proactive and customer-centric approach
Detail oriented with strong analytical skills
Strong customer service and communication skills
Interest in using AI to boost productivity in this role
Ability to handle multiple tasks in a fast-paced environment with constantly changing priorities
PC literate, Proficient in Microsoft Office applications, including Word, advanced Excel, and PowerPoint, as well as Adobe, PowerBI, and AutoCAD
Self-directed, with considerable initiative
Effective time management
Strong work ethic
Calm and resilient
Organized and detail-oriented
Motivated and proactive
Curious and creative
Disciplined
Quantitative nature, with outstanding communication and presentation skills
Committed to meeting customer needs and providing exceptional service
Committed to Continuous Improvement
Outstanding Problem Solver
High level of self-confidence, integrity, and intellectual honesty
Adaptable, able to thrive in a dynamic work environment
Company
Richards Industrials
Richards Industrials engineers precision fluid control solutions that overcome complex challenges in pharmaceutical manufacturing, food processing, renewable energy systems, and advanced research environments.
51-200 employees
H1B Sponsorship
Richards Industrials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Jordan Bast
President & CEO
Cheryl Neiheisel
VP Human Resources/Director Community Affairs
Company data provided by crunchbase