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Pulaski County Government · 6 days ago

Communications Specialist

Little Rock, AR

Full-time

Onsite

New Grad, Entry Level

Pulaski County Government is seeking a Communications Specialist to support the Communications Director in effectively conveying information about County services to residents and stakeholders. The role involves creating content for various platforms, managing social media, and collaborating with department heads to ensure consistent communication.

GovernmentInformation ServicesPublic Safety

Responsibilities

Collaborates with the Special Projects Manager to effectively communicate information to various internal and external audiences

Finds and creates newsworthy stories and content for the website and social media; recommends best distribution strategies to implement

Conducts research and writes press releases and content for the County’s website, social media, infographics, blogs, and newsletters

Gathers and analyzes website and social media data to evaluate communication efforts; makes recommendations to increase the County’s reach to residents

Works with various department heads and elected officials to ensure consistent information and communication on County platforms

Assists the Communications Director in planning, promoting, and executing County events such as ribbon cuttings, press conferences, community meetings, and other similar events

Responds to routine inquiries and comments via social media, email, and phone

Manages the County website and other related pages using a built-in Content Management System (CMS); ensures information is current, accurate, and accessible and that it serves as an effective marketing and communication tool for the County

Recommends appropriate methods and styles of communication to maximize internal and external access to County information

Oversees the content calendar to ensure timely posting of social media content and other news releases

Reviews work completed by student interns as needed; ensures accuracy and makes recommendations prior to review by Communications Director

Attends meetings and functions, both during and after normal working hours, at outside agencies within the County as required

Performs other related duties as required

Qualification

Content Management SystemSocial Media ManagementMicrosoft OfficeG SuiteCanvaResearch SkillsEffective CommunicationTeamworkAttention to Detail

Required

Considerable knowledge of business and publishing software, including Microsoft Office, G Suite, and Canva

Considerable knowledge of social media and the best ways to utilize each platform

Considerable knowledge of basic website content management tools

Considerable knowledge of the structure and content of the English language, including the rules of composition and grammar

Good knowledge of various County department functions and locations

Ability to write, edit, and proofread news releases, articles, and other materials

Ability to design and produce brochures, flyers, pamphlets, media announcements, and other informational materials

Ability to conduct informational research

Ability to establish and maintain effective working relationships with employees and the general public

Ability to communicate effectively both verbally and in writing

Ability to think strategically and creatively when creating content and other publications

Ability to work both independently and as part of a team

Ability to focus on tasks, thinking through and attending to every crucial detail

Ability to attend work regularly and reliably

Skill in writing, editing, and proofreading various types of communications

Skill in communicating effectively in writing as appropriate for the needs of the audience

Skill in the operation of a computer and the use of design and publication software

Skill in the operation and management of social media websites

Completion of a bachelor's degree in communications, Journalism, Public Relations, English, Business Administration, Marketing, or a related field; some experience with public relations, communications, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities

Employment is contingent upon the successful completion of a criminal background check

Regular and reliable attendance is an essential function of this position