Caltrans District 3 · 1 week ago
ANALYST I
The California Department of Social Services is dedicated to serving, protecting, and supporting the people of California. The Staff Services Analyst will respond to inquiries from stakeholders, analyze complex issues related to benefits caseloads, and assist with various administrative tasks to ensure efficient program operations.
Government Administration
Responsibilities
Respond to inquiries from internal and external stakeholders which includes staff and judges from other units within SHD, claimants, authorized representatives, advocates and program representatives
Provide assistance to shareholders by analyzing complex issues related to the Scope of Benefits caseload, researching the status of cases in the Appeals Case Management System (ACMS), providing responses to stakeholder inquiries, escalating inquiries when needed and updating information in case files
Perform duties to assist with finalizing hearing schedules
Review of written/verbal hearing requests received from claimants to add hearing requests to ACMS
Research and analyze requests to determine if claim is valid and to assign to appropriate DHCS or DOR program
Correspond with DHCS programs and claimants to gather additional information when needed
Analyze facts against appropriate regulatory and policy provisions to determine if prehearing tasks needed for expedited hearing requests, administrative dismissal or bifurcation
Prepare prehearing task and elevate for review by Administrative Law Judge when needed
Assist with maintaining organizational program material to ensure information is up to date and accurate
Assists with responding to complex program questions in accordance with Federal and State regulations
Assist with providing interpretation of State and Federal eligibility statues, regulations, policies and guidelines to the general public and internal and external stakeholders as related to the Scope of Benefits caseloads
Qualification
Required
The position(s) require(s) a Background Investigation be cleared prior to being hired
A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position
Candidates are required to complete the Questionnaire in addition to completing an Examination/Employment Application (STD 678)
You are required to complete employment history on the application form (STD 678)
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available)
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s)
The successful candidate must reside in California upon appointment
Benefits
Medical coverage
CalPERS pension upon retirement
Two weeks paid vacation per year
Two weeks paid sick leave per year
Two paid Professional Development Days
One paid Personal Holiday
Pre-tax parking fee program
Public transit (mass transit) passes
100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS)
100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS
Vanpool drivers and riders
100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS
Company
Caltrans District 3
Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.
Funding
Current Stage
Late StageCompany data provided by crunchbase