Aston Carter · 1 day ago
Customer Service Representative
New Berlin, WI
Contract
Onsite
Mid Level
$20/hr - $25/hr
3+ years expAston Carter provides world-class corporate talent solutions and is seeking a detail-oriented Order Entry Specialist. This role involves accurately processing customer orders, maintaining data integrity in SAP, and providing exceptional customer service throughout the order lifecycle.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Accurately enter and process customer orders into SAP system
Review and verify order details for accuracy, including pricing, quantities, and delivery dates
Communicate with customers regarding order status, changes, and delivery schedules
Collaborate with internal teams (sales, production, logistics) to ensure timely fulfillment
Resolve order discrepancies and customer inquiries promptly and professionally
Maintain detailed records of orders and customer interactions in SAP and CRM systems
Monitor inventory levels and coordinate with supply chain for product availability
Generate reports and assist with data analysis related to order processing
Qualification
Required
Minimum 3 years of customer service experience in a fast-paced environment
Proficiency in SAP for order entry and data management
Strong attention to detail and organizational skills
Excellent communication and problem-solving abilities
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Preferred
Experience in manufacturing or distribution environments
Familiarity with ERP systems beyond SAP
Knowledge of shipping and logistics processes
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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