VertexOne · 1 day ago
Senior Director, Program Management Office
USA
Full-time
Hybrid
Director/Executive
$170K/yr - $180K/yr
10+ years expVertexOne is a recognized leader in SaaS platforms for utilities across North America. The Senior Director of the Project Management Office will oversee all project management activities, driving strategic initiatives and ensuring the successful delivery of complex software projects on-time and within budget.
GovTechInformation ServicesInformation TechnologySaaSSoftware
Responsibilities
Identify and plan projects and programs to achieve business objectives and develop project charters
Develop detailed project plans for complex projects ensuring that all tasks are appropriately scheduled (dependency, dates, resources, effort) and aligned with business objectives
Identify key stakeholders and manage internal and external expectations
Manage resources, communicate responsibilities and ensure accountability to completing deliverables
Drive the execution of high-impact projects and programs
Ensure consistent documentation, communication, and stakeholder alignment
Identify risks and proactively manage mitigation strategies
Lead, mentor, and develop a team of program managers and project leads across multiple initiatives
Conduct regular one-on-one meetings to provide coaching, feedback, and career development support
Oversee hiring, onboarding, and training of new team members to ensure alignment with organizational goals
Set clear performance expectations and conduct formal evaluations with individualized development plans
Foster a culture of accountability, collaboration, and continuous improvement within the program management team
Delegate responsibilities effectively, balancing workloads and aligning strengths with strategic priorities
Promote cross-functional communication and alignment between program teams and business units
Address team dynamics, resolve conflicts, and support employee engagement and well-being
Recognize and reward high performance to drive motivation and retention
Advocate for team needs and represent program management in leadership and strategic planning discussions
Conduct regular performance reviews, set goals, and support career development
Allocate resources effectively across projects and adjust priorities as needed
Foster a high-performing, inclusive team culture that values transparency and results
Collaborate with HR on hiring, onboarding, and employee engagement initiatives
Champion a standard project management methodology with supporting processes and best practices
Implement and refine Project Management Office frameworks and best practices
Monitor KPIs and report progress to executive leadership
Advanced use of project management tools and dashboards
Operate independently and provide strategic guidance for the project management office
Up to 25% Travel to client sites
Qualification
Required
10+ years of experience in program or project management, with at least 3 years in a leadership role
5+ years of experience in Utilities industry and 3 full lifecycle CIS or ERP implementations
Proven success managing complex projects or programs in SaaS or tech environments
Strong knowledge of Agile, Scrum, and other project management methodologies
Experience leading and developing high-performing teams
Highly organized and able to wear multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions
Self-starter, able to work independently on own initiative and as part of a team
Successful track record in setting priorities, shaping processes, managing people and implementing technology
Have a strong customer focus
Ability to learn quickly and provide value when placed in unfamiliar settings
Ability to meet deadlines on aggressive schedules
Ability to multi-task and to give and take direction
Excellent communicator of ideas both orally and through documents and other visual aids
Excellent interpersonal skills
Methodical approach to planning and working
Proficiency in tools like Jira, Smartsheet, Microsoft Project or similar platforms
Preferred
PMP, PgMP, or similar certification preferred
MBA or advanced degree is a plus
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs)
401K match
Flexible PTO
Employee recognition platform with monetary rewards
100% Remote work environment
Initial work from home stipend
Leadership/Coaching training programs
Free access to Bizlibrary for unlimited professional development
Employee Assistance Program (EAP) with counseling sessions available 24/7
Health and wellbeing programs
Paid parental leave
Employee bonus referral program
Employee Discount Program
Company
VertexOne
Integrated SaaS Solution for Utilities, including cloud Customer Information Systems (CIS) , Customer Engagement, Payments & Analytics
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$257.76MKey Investors
Runway Growth Capital
2025-01-09Debt Financing· $131M
2022-02-08Debt Financing· $75M
2019-07-23Series Unknown· $51.76M
Leadership Team
Andrew Jornod
Chief Executive Officer
Tina Santizo
Chief Operating Officer
Recent News
Company data provided by crunchbase