Mary’s Woods · 22 hours ago
Marketing & Communications Coordinator
Lake Oswego, OR
Full-time
Hybrid
Entry Level
1+ years expMary's Woods is a non-profit senior living community seeking a Marketing & Communications Coordinator to enhance engagement among residents and families. The role involves organizing events, creating content, and collaborating with various teams to ensure effective communication and brand consistency.
Assisted LivingElder CareHealth CareRehabilitationWellness
Responsibilities
Organize, plan, and produce events, including occasional weekends, that support future resident engagement
Maintain and stage sales centers and model apartments daily to ensure they reflect the Mary’s Woods standard and create a warm, inviting first impression
Coordinate distribution and collation of marketing materials and community publications used in sales and outreach efforts
Capture high-quality event photography and short-form video using department's iPhone or DSLR to highlight community life and apartment/ home availability
Ensure a steady stream of authentic and visually engaging content for social media and buyer journey marketing channels
Collaborate with the MarCom team to develop visual content strategies that highlight resident stories, amenities, community life, and future resident experiences
Ability to take high-quality photos and short-form videos using an iPhone or department camera
Distribute timely electronic reminders to residents that support awareness of weekly communications and community updates
Contribute articles and features to resident newsletters, internal publications, and employee communications as needed
Support resident-facing communications by ensuring information is distributed clearly, consistently, and in alignment with community priorities
Maintain, update, and archive content on the resident Portal in partnership with residents and departments to keep information accurate, timely, and accessible
Cross-train as backup for producing the digital monthly employee newsletter and assist with internal communication tasks that support the Communications Manager
Lead and organize the digital opt-in initiative designed to reduce paper usage for resident and Priority Waitlist communications
Strong written and verbal communication skills with the ability to tailor messages for different audiences
Exceptional interpersonal skills to enhance communications with residents, prospective residents, families, and team members in a professional and welcoming manner
Support messaging consistency across internal and external audiences and ensure alignment with organizational priorities and brand standards
Assist with digital and print mailings, inventory management, and fulfillment of collateral requests
Make light edits or adjustments to existing marketing materials in tools such as Adobe Illustrator or Canva while partnering with the in-house designer for full creative development
Assist Sales Director in the management of the Resident Ambassador Program and support communication and engagement between Ambassadors, future residents, Sales, and internal departments
Cross-train with the Sales Specialist to learn the CRM system and provide vacation relief and backup support as needed
Assist with answering prospect inquiries and incoming calls on a backup basis to support timely Sales team follow-up
Assist with correspondence, invoice processing, and administrative tasks that support Marketing and Communications operations
Cross-train to conduct campus visits when Sales Counselors or the Sales Specialist are unavailable or volume warrants
Strong organizational skills with the ability to manage multiple projects, deadlines, and details simultaneously
Qualification
Required
Minimum one year of experience in marketing, communications, customer service, sales support, or a related field
Strong written and verbal communication skills with the ability to tailor messages for different audiences
Exceptional interpersonal skills to enhance communications with residents, prospective residents, families, and team members in a professional and welcoming manner
Strong organizational skills with the ability to manage multiple projects, deadlines, and details simultaneously
Preferred
Experience in senior living, hospitality, event planning, or a customer-facing environment
Familiarity with CRM systems or willingness to learn for backup and vacation relief support
Basic experience with Adobe Illustrator, Canva, or similar design tools to make simple edits to existing materials
Experience managing or supporting content for websites, intranets, or digital communication platforms
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
Benefits
Free Employee TriMet Pass
Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire (working 30+ hours per week)
Employee Assistance Program
403b with match
Paid Time Off & Holidays
Tuition Assistance Program
Access to Fitness Center & Pool
Complimentary Food Item per Shift
Company
Mary’s Woods
Mary’s Woods is a senior living community that offers assisted living, rehab, memory care, wellness programs, and other healthcare services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marvin Kaiser
CEO
Colette Rees
Chief Marketing and Communications Officer
Company data provided by crunchbase