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Rooms To Go · 21 hours ago

Chargeback Analyst

Seffner, FL

Full-time

Onsite

Entry Level

1+ years exp

Rooms To Go is one of the largest and fastest growing furniture retailers in the US. The Chargeback Analyst position is responsible for investigating credit card disputes, responding to financial institutions, processing refunds, and tracking the dispute process.

E-CommerceFashionLifestyleRetail

No H1B

Responsibilities

Analyze and evaluate disputed credit card transactions to determine their validity

Gather and review documentation related to dispute transactions

Respond to financial institution

Performs other duties as required

Qualification

Chargeback experienceExcelAccounting degreeAnalytical skillsVerbal communicationWritten communicationOrganizational skillsProblem solvingConfidentiality

Required

1 or more years of chargeback experience

1 or more years of Excel experience

Excellent verbal and written communication skills with ability to communicate with multiple departments and vendors

Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow while maintaining a high level of accuracy

Excellent analytical and problem solving skills with the ability to think independently

Ability to maintain all job-related information in a confidential and private manner

Applicants must be authorized to work in the U.S