American Financing ยท 3 weeks ago
Mortgage Training & Development Specialist
American Financing is a rapidly growing national mortgage lender focused on helping customers achieve their financial goals. The Training & Development Specialist will enhance the skills of the mortgage operations team by developing and delivering comprehensive training programs to ensure team members excel in a fast-paced environment.
FinanceFinancial ServicesFinTechPersonal Finance
Responsibilities
Training Development: Design, develop, and implement effective training programs and materials tailored to various learning styles and operational needs within the mortgage department
Conduct Training Sessions: Facilitate engaging training sessions, workshops, and one-on-one coaching for new hires and existing employees on mortgage products, compliance regulations, and operational procedures
Needs Assessment: Collaborate with management to assess training needs and gaps in knowledge to continuously improve the training curriculum and delivery methods
Performance Monitoring: Evaluate training effectiveness through assessments and feedback and make necessary adjustments to training programs to improve outcomes
Documentation: Create and maintain training manuals, guides, and other educational resources to support ongoing learning and reference
Industry Trends: Stay updated on mortgage industry trends, regulations, and best practices to ensure training content is current and relevant
Mentorship: Act as a mentor to trainers and team members, providing guidance and support to enhance their professional development
Collaboration: Work closely with other departments, such as Compliance and Quality Assurance, to ensure alignment of training with company policies and regulatory requirements
Qualification
Required
Minimum of 7 to 10 years of experience in mortgage operations or a related field, with a strong understanding of mortgage lending processes
Proven experience in training and development, with a focus on adult learning principles
Exceptional communication and presentation skills, with the ability to engage diverse audiences
Strong analytical and problem-solving skills, with a keen attention to detail
Proficient in using training software and tools; familiarity with Learning Management
Benefits
Medical, Dental, Vision, 401k
Paid time off and sick days
Paid holidays
Long-term paid disability
Paid maternity and bonding leave
Full desk equipment provided
Company
American Financing
American Financing is a national mortgage banker, licensed in all 50 states.
Funding
Current Stage
Growth StageRecent News
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