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CSAA Insurance Group, a AAA Insurer · 1 month ago

Project Manager, People & Community Business Office - Remote

United States

Full-time

Remote

Senior Level

5+ years exp

CSAA Insurance Group, a AAA insurer, is seeking a Project Manager for their People & Community Business Office. The role involves leading large-scale projects, ensuring that scope, timeline, budget, and outcomes are met while driving project success through effective leadership and collaboration.

AssociationAuto InsuranceCommunitiesHealth CareInsuranceNon ProfitTravel Agency

Comp. & Benefits

No H1B

Responsibilities

Defines the project’s statement of work, scope, charter, objectives, requirements, and success criteria

Develops and maintains detailed project plans, including timelines, milestones, RACI (Responsible, Accountable, Consulted, and Informed), budgets and resource allocation

Defines and establishes a RACI with rules of engagement for the project team – communicates the RACI and sets expectations, roles and responsibilities of the project teams and SMEs

Identifies and engages key business stakeholders, cross-functional partners, SMEs, and other team members. Collaborates effectively across all groups

Creates visuals (e.g., Gantt charts, process flows, etc.) for the purpose of advising the project plan

Uses advanced project management tools to track performance and ensure timely completion of activities

Monitors project progress and performance against established goals and objectives

Facilitates project meetings with agendas and ensures effective collaboration among team members

Communicates project status, updates, and issues to executives, partners and team members

Identifies and mitigates project risks and issues to ensure smooth project execution

Resolves priority, work approach, or interpersonal conflicts to ensure project continuity and alignment with strategic goals

Ensures compliance with company policies, procedures, and quality standards

Provides guidance and support to project teams to resolve challenges and obstacles

Provides mentorship and guidance to other project managers and team members

Implements best practices and continuous improvement initiatives to enhance project performance. Aligns with strategic PMO on best practices and engages in community of practice

Partners with change practitioners to identify gaps and incorporate change plans into master project plan

Partners with leadership to continuously improve intake, dashboarding and other division-wide project processes

Qualification

Project management softwareProject management methodologiesLeadership skillsCommunication skillsRisk managementStakeholder managementStrategic thinkingQuality assurance knowledgeBusiness analysis understandingTechnical requirements applicationMentoring skillsProblem-solving skills

Required

Bachelor's degree in related areas, or an equivalent combination of education and experience

5+ years of experience with project management principles and methodologies obtained by assisting, coordinating or leading complex projects

In-depth understanding of project management methodologies and best practices

Proficiency in project management software and tools (Smartsheet, Asana, Monday, Project, etc.)

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Excellent communication skills. Ability to draft digestible executive and C-Suite communications and dashboards

Ability to manage medium-to-large-sized projects with complexity

Ability to read and apply technical requirements to project plans and identify process gaps, waste and improvement needs

Strong leadership and team management skills

Capable of leading project teams and coordinating cross-functional activities

Ability to identify and mitigate project risks

Enhanced problem-solving and decision-making abilities

Knowledge of risk management and quality assurance processes

Preferred

Experience in one of CSAA IG's business lines a plus

PMI/PMP certification or equivalent program management certification preferred

Understanding of strategic planning and business analysis

Strategic thinking and ability to prioritize work with competing priorities

Ability to mentor and develop junior project managers

Proficiency in stakeholder management and executive reporting

Benefits

Performance bonus

401(k) with a company match

Company

CSAA Insurance Group, a AAA Insurer

Glassdoor3.8

Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities.

Founded in 1914

Walnut Creek, California, USA

1001-5000 employees