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Cella · 15 hours ago

Director of Operations - Creative Project Management

Bentonville, AR

Contract

Onsite

Director/Executive

$70/hr - $78/hr

8+ years exp

Cella is a company seeking a Director of Operations to lead the end-to-end commercialization engine for a major private brand portfolio. In this role, you will oversee the workflow for packaging execution, manage a team of Senior Project Managers, and drive process innovation while leveraging technology and AI.

Content MarketingDigital MarketingInformation Technology

Growth Opportunities

Hiring Manager

Michael Matranga

Responsibilities

Commercialization Leadership: Own the post-brief packaging execution lifecycle-from intake to artwork delivery-across a high-volume, multi-category portfolio

Team & Capacity Management: Lead and coach a team of Senior PMs and contractors. You will build scalable staffing models and manage vendor/agency SLAs to ensure consistent throughput

Workflow Design: Map and optimize cross-functional touchpoints across Product Development, Sourcing, Legal, Quality, and Print. You will standardize RACIs and streamline handoffs

Speed & Efficiency: Establish takt time targets and reduce cycle times through better briefing processes, smart proofing, and clear decision rights

Technology & AI Enablement: Pilot and implement tools (PLM, DAM, Generative AI, OCR) to automate routing, QA, and label checks

Data-Driven Insights: Build dashboards to track schedule adherence, WIP aging, and rework drivers, translating raw data into operational improvements

Change Management: Lead the adoption of new SOPs and ways of working, ensuring the team is trained and aligned with measurable outcomes

Qualification

Operations ManagementProcess ImprovementPackaging WorkflowsTechnical FluencyPLM/DAM SystemsLeadershipStakeholder ManagementChange ManagementCommunication