This job has closed.

Wells Fargo · 1 month ago

Change Implementation Consultant - Lead IC

IRVING, TX

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $114K/yr

2+ years exp

Wells Fargo is seeking a Lead Implementation Consultant in Global Payments & Liquidity as part of Enterprise Functions. In this role, you will lead implementation projects, coordinate Treasury Management products, and ensure timely completion while delivering exceptional customer service.

BankingFinancial ServicesFinTechInsurancePayments

Responsibilities

Serve as the Single Point of Coordination for the customer

Lead simple to complex implementation projects and coordinate the setup of Treasury Management products and services

Ensure that products are completed according to established timelines

Identify, and provide effective training methods for our customers

Collaborate and consult with peers and partners to deliver an exceptional customer experience

Remain flexible and adaptable to changing priorities, deadlines and new surroundings while meeting customer’s needs

Participate in process improvement or product development and enhancement activities

Provide subject matter expertise and recommendations on product best fit

Coordinate appropriate meetings

Communicate status to the customer and line partners

Proactively identify and resolve problems/issues

Qualification

Change ImplementationTreasury ManagementCustomer InteractionLeadership ExperienceCommunication SkillsOrganizational SkillsProblem SolvingCollaboration

Required

2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education