Farmers Insurance Federal Credit Union · 1 month ago
Business Banking Treasury Operations Specialist
Burbank, CA
Full-time
Onsite
Senior Level
$65K/yr - $75K/yr
5+ years expFarmers Insurance Federal Credit Union (FIGFCU) is building a best-in-class business banking platform and is seeking a dynamic, operations-minded individual to help bring it to life. As the Business Banking & Treasury Operations Specialist, you will serve as the internal operations expert for the core banking system and lead the operational development and implementation for cash management features.
BankingFinanceFinancial ServicesOnline Portals
Responsibilities
Serve as the internal operations expert for our core banking platform as it relates to business account products and treasury services
Lead operational development and implementation for cash management features, including:
ACH origination and file processing
Wire transfers and investigations
Positive pay and fraud mitigation tools
Sweep accounts and business account hierarchies
Escrow and IOLTA account management
Partner with digital banking teams (e.g., Lumin) to ensure front-end functionality is aligned with core capabilities
Develop and refine SOPs and workflows for business account onboarding, servicing, and exception handling
Ensure operational compliance with relevant regulations (e.g., Reg E, BSA/AML, NACHA, crow compliance)
Support business banking initiatives including new product design, operational scalability, and systems integration
Lead or contribute to operational readiness for post-digital conversion features such as activity billing and account analysis
Qualification
Required
5+ years of experience in financial institution operations with a focus on business banking, treasury services, or commercial deposits
Strong working knowledge of core banking platform (Fiserv DNA preferred), including product configuration, data fields, and back-office processing
Experience supporting digital delivery of business banking services—especially ACH, wires, RDC, and positive pay
Strong knowledge of business account types and requirements
Familiarity with business member needs and the unique operational aspects of escrow and IOLTA accounts
Ability to translate business needs into technical and process requirements
Self-starter who thrives in a build-from-scratch environment
Creative problem-solver who navigates ambiguity with confidence and care
Member-first mindset—you design with the business member in mind at every step
Data-driven and detail-oriented—you look for patterns, optimize for scale, and catch what others might miss
Collaborative communicator—you work across teams with clarity, purpose, and a get-it-done attitude
Preferred
Strong working knowledge of core banking platform (Fiserv DNA preferred)
Company
Farmers Insurance Federal Credit Union
We offer everyone leading U.S. rates, big bank capabilities, and neighborhood service! Join the #FIGFCUFamily today.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Katherine Chicas
Chief Operating Officer
Brian Leonard
Chief Lending Officer
Company data provided by crunchbase