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The Hartford · 3 months ago

Director of Performance Analytics - Global Specialty

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$124K/yr - $186K/yr

5+ years exp

The Hartford is an insurance company that goes beyond coverages and policies, striving to make a difference. They are seeking a Director of Performance Analytics to lead a team in shaping the vision and strategy for data and performance analytics in Global Specialty, fostering a culture of data-driven decision-making and accountability.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

No H1B

Responsibilities

Strategic Planning; building and management of Performance Analytics Roadmap

Maturing internal Operational Routines and ceremonies; while fostering collaboration

Managing a team of 4

Build analytical frameworks, including dataset creation/enhancement, tooling, and automation to enable deeper and faster analytical delivery

Create and enhance performance and process metrics, leveraging a deep understanding of end-to-end performance of critical process and business objectives

Perform intermediate level analytics, including but not limited to correlation, regression, external influences, and leading & lagging indicators to understand emerging trends, identify root causes, and drive meaningful improvement

Synthesize and translate results into a compelling narrative to explain complex analytical work and associated recommendations to business senior leadership

Build trusted partnerships with key stakeholders and senior business leaders and developing ongoing business insights

Support Underwriting strategies to improve operational results and address emerging trends

Develop an understanding of GS data assets, combining data from multiple disparate sources as required

Create and refine performance analytic tools for PA team usage

Respond to ad-hoc project and analytic requests and data queries and assign to team as appropriate

Qualification

Data analysisBusiness analyticsSQLLeadershipData visualization toolsInsurance knowledgeCuriosityEffective communicationCreative problem solvingCritical thinking

Required

5+ years of data analysis experience including identifying patterns in data and root cause behind perceived trends and anomalies using analytical and data visualization tools (e.g. Excel, Tableau)

2+ years' experience leading, guiding, coaching, teaching and influencing an analytics team to deliver on team goals and responsibilities

2+ years' experience building working relationships with business partners and bring groups together to solve problems; consultative mindset

Creative problem solving and curious mindset with a passion for delivering outcomes

Strong analytical experience

Effective written, verbal communication and story-telling skills

Knowledge of data warehousing / relational database concepts and foundational experience with SQL

Foundational knowledge of insurance products, coverages, common metrics, & actuarial concepts

Ability and desire to learn GS business products, systems, processes and procedures

Creative, innovative and a critical thinker – thinks 'out of the box' and considers new ways of analyzing data

Adept at researching and independently learning about new subject areas

Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position