Eyemart Express · 2 weeks ago
Lead Optical Retail Associate FT New Braunfels, TX #152
New Braunfels, TX
Full-time
Onsite
Mid, Senior LevelEyemart Express is a leading optical retailer that has expanded to over 245 locations across 42 states. The Lead Optical Retail Sales Associate (Key Holder) plays a crucial role in assisting patients with their eyewear needs and ensuring exceptional service while maintaining operational efficiency.
E-CommerceEyewearRetail
Responsibilities
Customer Assistance: Assist patients in selecting eyeglass frames, lenses, and coatings that best suit their needs
Prescription Accuracy: Ensure lab technicians have accurate measurements and prescription information for grinding, coating, and fitting lenses to frames
Product Dispensing: Dispense completed glasses to patients and educate them on proper care
Store Operations: Help the management team open and close the store as needed
Customer Service: Provide exceptional service and maintain knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges
Payment Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system
Administrative Tasks: Perform other administrative tasks as assigned, including processing insurance claims and maintaining patient files
Product Knowledge: Maintain up-to-date knowledge of products and assist in the stocking and straightening of merchandise
Qualification
Required
High School Diploma or GED
Experience working in retail, customer service, or sales
Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly
Preferred
Experience in the optical industry is preferred
Experience in a lead or management position is preferred
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
Fully paid benefits to maintain licensing requirements and opportunities for advancement
Company
Eyemart Express
Eyemart Express is an optical retailer that provides quality prescription eyewear to consumers at competitive prices and on the same day.
Founded in 1990
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Leonard Green & Partners
2024-10-08Acquired
2020-10-13Private Equity
2014-11-25Private Equity
Leadership Team
Jason Shanks
General Counsel
Katy Hanson
Chief Marketing & Merchandising Officer
Recent News
2025-09-29
Company data provided by crunchbase