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Leidos · 1 month ago

Network Operations Intern

Sunset, UT

Internship

Onsite

Intern

$48K/yr - $87K/yr

Leidos, a leading defense, intelligence, and technology company, is seeking a motivated Network Operations Intern to join our Digital Modernization Group. In this role, you will contribute to the operations and sustainment of the Defense Information System Network, gaining hands-on experience in network operations and management.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performing incident management support for the Department of Defense global network

Creating, updating, and resolving incident tickets utilizing Service Now ITSM+

Monitoring internet access points for events impacting global connectivity

Providing real-time network monitoring utilizing various network monitoring tools

Reviewing, updating and developing documentation and metric collections for contract delivery

Providing timely situational awareness updates to leadership and customers for all network impacting events

Providing support for customer questions and issues during all phases of the Network Management

Verify that service has been restored upon resolution of customer-initiated tickets

Record, assess, track, and monitor incident tickets escalated to specialized teams and engineers

Qualification

Network OperationsIncident ManagementServiceNowNetworking ConceptsTechnical WritingMicrosoft OfficeOSI ModelSharePointCompTIA Security+Communication Skills

Required

Current enrollment in a degree program from an accredited college/university in a relevant discipline is required for consideration (excludes Cyber Security)

Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint

Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person

Experience with technical writing and a working knowledge of networking concepts and topologies

Ability to obtain a Secret or Top Secret clearance; Secret required to start (selected candidates will be sponsored for required clearance)

Must be a US Citizen

Work must be performed on Hill AFB Utah (remote work is not available)

Must have own transportation to enter Hill AFB Utah

Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full-time employment upon graduation

Must maintain active student status, with enrollment extending into Fall 2026 and graduation no earlier than Dec 2026