Radius Recycling · 1 day ago
IT Field Services Sys Administrator
Radius Recycling is a company focused on technology support for their network-connected equipment. The IT Field Services System Administrator is responsible for troubleshooting and supporting workstations, peripherals, and various technology devices while ensuring high levels of customer satisfaction.
CommercialIndustrialManufacturingRecycling
Responsibilities
Advance troubleshooting and problem solving of workstation hardware and peripherals
Advance troubleshooting and problem solving of standard workstation software (locally installed) such as operating systems, device drivers, utilities, and applications
Installation and troubleshooting of base software image and standard workstation applications
Provide “out of warranty” hardware repair and upgrade services to workstations
Network printer and multi-function device support including basic troubleshooting, set-up and configuration services
Support Point-of-sale (POS) systems including terminals, peripherals, application, and coordination of hardware repair with vendor
Support handheld devices including hardware, build/configuration, and software system patching, updates, and deployment of software packages
Assist in the replacement of switch and other network equipment and with data/voice cross connect changes (demark extensions, switch port to patch panel connection) including phone moves
Provide troubleshooting and support for technology devices including but not limited to IP based cameras, card readers, iPads, and time clocks
Participate in assigned projects and assist the Project Manager in delivering a high level of project quality
Provide on-call or after-hours support to assist employees with emergency problems
Other duties as assigned
Qualification
Required
Associates degree in Computer Science or equivalent combination of training and experience
Three to five years of demonstrated helpdesk, desktop-peripheral support, and/or field service technician experience
Valid Driver's License and licensed vehicle for support visits to area stores
Preferred
Experience with point-of-sale systems and/or handheld devices preferred (based on location)
A+ Certification preferred
Highly developed verbal and written communication skills
Demonstrated customer service skills
Ability to multi-task a wide variety of support issues; prioritize problems; and work in a face-paced environment
Contribute individually with minimal supervision. High degree of accountability
Strong organizational skills, attention to detail, and ability to meet deadlines
Ability to acquire new IT skills
Benefits
Medical, dental and vision plans for both you and your dependents
401k with company match
Flexible Time Off
Paid holidays
Company
Radius Recycling
Radius Recycling is a firm that produces and exports recycled metal goods.
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-03-13Acquired
1993-11-16IPO
Recent News
Precedence Research
2025-10-13
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2025-10-09
2025-09-12
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