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Voya Financial · 18 hours ago

Client Relationship Manager-Corporate

Boston, MA

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $142K/yr

5+ years exp

Voya Financial is dedicated to fighting for everyone's opportunity for a better financial future. The Client Relationship Manager-Corporate will manage all aspects of specific sponsored plans, enhance relationships with existing clients, and contribute to increased profitability while ensuring efficient operations and service delivery.

Financial Services

Responsibilities

Manages all aspects of specific sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability

Ensures seamless day-to-day operations and timely delivery of periodic processing events

Applies operational best practices to ensure that plan runs efficiently and according to specific client needs

Enriches service delivery, manages risk, improves efficiency and quality

Liaison between internal/external groups who support the operation of clients plan such as Central Services, Customer Contact Center, Compliance, Financial Control, Pricing & Trading and Trust

Actively participates in sponsor calls and meetings

Support sales opportunity which involves onsite sales presentation

Qualification

Financial services experienceCustomer service skillsBusiness Administration degreeCritical thinkingLearning agilityBusiness acumenTeam mentalityCustomer focused