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State of Florida · 3 weeks ago

GOVERNMENT OPERATIONS CONSULTANT III - 48007266 (BLIND SERVICES)

Tallahassee, FL

Part-time

Onsite

Mid Level

$50K/yr - $55K/yr

3+ years exp

The State of Florida's Department of Education is seeking a Government Operations Consultant III in the Bureau of Client Services and Program Support. This role involves serving as a floating Vocational Rehabilitation Counselor, providing backup assistance to Human Services Program Consultants and supporting blind adults and children throughout the vision rehabilitation process.

Government Administration

Responsibilities

Serve as a “floating counselor” for the Bureau of Client Services and Program Support. This position will fill-in and provide back-up assistance to vacant Human Services Program Consultants across the state to support workload issues arising from vacancies throughout the state

Maintain and practice a current understanding of FDOE and DBS policies and guidelines regarding information security

Provide unique, specialized services to blind adults and children throughout the vision rehabilitation process including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children’s, and Vocational Rehabilitation services

Conduct outreach activities to increase on-the-job training, apprenticeships, work-based learning, volunteering, and employment opportunities

Participate in job development, placement and follow-up activities of clients and utilize specific assessment tools as directed by policies and procedures

Provide and document required client contacts, eligibility determination, plan development, closure reports, and implement and coordinate services in accordance with timeframes, policies, and procedures specified in the case service manual

Model and demonstrate the principles of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies, and procedures

Exhibit effective communication, collaboration, and cooperation

Ensure services are expedited to applicants and clients with actual job offers and those who are at risk of losing employment

Utilize understanding of education and training programs for blind and visually impaired clients to increase attainment of recognized post-secondary credentials that align with the skill needs of industries that lead to career pathways

Obtain and interpret eye medical/other information to determine eligibility for services in accordance with program procedures

Develop and amend Individualized Plans of Employment reflecting the required and appropriate services necessary for the client to obtain or maintain competitive integrated employment paying above subminimum wages

Focus on career pathways by coordinating with education/training programs that provide workforce preparation activities, programs, and services designed to help an individual acquire a combination of academic knowledge and skills

Coordinate necessary services such as independent living skills, assistive technology, orientation & mobility, supported employment, communication, and vocational skills training with local providers. Work cooperatively with community providers, eye medical facilities and government agencies to develop referrals and coordinate services

Utilize understanding of the Ticket to Work program to assist “ticket holders” in their efforts to find or retain employment for self-sufficiency

Provide statewide community education, outreach, guidance, and training about blindness and document those activities in Aware

Provide liaison services to schools and participate in the development of Individual Education Plans when requested

Participate in transition staffing and make recommendations for new referrals to the VR program through meetings with the Independent Living/Children's Rehabilitation Specialist as needed

Encourage clients to attain industry-recognized certificates and credentials linked to occupations in high demand

Encourage the client's development of self-advocacy skills

Conduct follow-up calls with clients and employers to determine further needs for services. Work with district leadership to ensure additional services are coordinated

Assist in meeting program goals assigned by the state office and individually by the Program Administrator by facilitating successful employment outcomes

Focus on activities that lead to meeting WIOA performance measures, such as seeking opportunities for students and youth with disabilities to practice workplace skills, encouraging utilization of online job systems, strengthening employer relationships, and promoting integrated employment

Monitor the provision of services statewide, as dictated by vacancy need, to ensure clients have the functional and independent living skills necessary to achieve the vocational goal

Develop, maintain, and improve techniques for caseload management, utilizing Aware to gather accurate data and generate reports

Promote client satisfaction through handling and attempting to resolve client issues statewide before moving to the next level (Program Administrator and the Bureau Chief of Client Services)

Assist the Quality Assurance Team by providing feedback on case reviews to ensure the effectiveness of DBS’ annual employment training

Maintain an understanding of the various eye conditions and their impact on functional vision and convey this information in employment settings

Maintain an understanding of the rehabilitation process and abilities, strengths, and capabilities of people who are blind or visually impaired

Participate in the annual statewide employment training

Maintain a current understanding of the Florida Vision Vocational Evaluation Tool (FVVET) housed on Survey Monkey

Perform other duties as requested

Qualification

Vocational Rehabilitation CounselingWIOACertified Rehabilitation CounselorData CollectionAnalysisCareer Counseling TechniquesAdvocacy SkillsEffective CommunicationProblem-Solving TechniquesOrganizational SkillsCollaboration Skills

Required

A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation counseling

Four years of professional and relevant experience in a public vocational rehabilitation program

Your Candidate Profile (application) must be complete in its entirety

Work History (in easy to review chronological order) Consists of: Any position held by a State of Florida Agency, Any position held by a Florida University, All periods of employment from high school graduation, All periods of current or prior unemployment, Gaps 3 months or more must be accounted for, Any Education, Any Volunteer Experience, Your resume and application must match

Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment

It is unacceptable to use the statement 'See Resume' in place of entering work history

Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment

Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications

The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system

If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable

If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process

Knowledge of the methods of data collection and analysis

Knowledge of basic management principles and practices

Knowledge of State and Federal Regulations

Knowledge of job development, marketing skills, career counseling techniques and theories, rehabilitation technology, vocational rehabilitation process and procedures

Ability to serve individuals with multiple disabilities, advocacy, and mediation skills

Must have effective communication skills, (including proficiency in computer word processing and data entry procedures)

Must meet KSA's that are required for national certification of Rehabilitation Counselors

Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of management practices

Ability to organize data into logical format for presentation in reports, documents and other written materials

Ability to conduct fact finding research

Ability to utilize problem-solving techniques

Ability to work independently

Ability to plan, organize and coordinate work assignments

Ability to establish and maintain effective working relationships with others

Preferred

Three (3) to five (5) years' experience in a public vocational rehabilitation program

An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities

Knowledge of the Workforce Innovation and Opportunity Act (WIOA)

Knowledge of pre-employment transition services

A Certified Rehabilitation Counselor (CRC) designation; or who is eligible to become a Certified Rehabilitation Counselor (CRC)

A certified Community Work Incentives Counselor (CWIC) designation