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GLOVIS America, Inc. · 4 days ago

Executive Director - Freight Forwarding

Duluth, GA

Full-time

Onsite

Director/Executive

$171K/yr - $280K/yr

10+ years exp

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA, and they are seeking an Executive Director to oversee the Freight Forwarding business across the Americas. This role involves driving business expansion, organizational leadership, and aligning closely with global strategic governance.

AutomotiveTransportation

Responsibilities

Lead the entire FF organization in the U.S. and the broader Americas region, ensuring full alignment with global strategic direction

Execute strategic directives issued by Hyundai GLOVIS HQ and reinforce HQ-driven governance across all FF operations

Develop and implement expansion strategies across targeted industries, regions, and global markets

Drive global account development and strengthen long-term relationships with strategic customers

Ensure all strategic initiatives reflect the global nature of FF operations, coordinating with teams and partners worldwide

Utilize strong carrier relationships and deep market knowledge to secure competitive pricing across all modes

Negotiate strategic, margin-enhancing contracts with ocean carriers, airlines, trucking partners, and integrators

Continuously monitor market dynamics, service changes, geopolitical shifts, and pricing trends, integrating insights into internal planning and customer communication

Coordinate with HQ and overseas FF branches to expand service capabilities and develop new lanes and global trade networks

Actively support the FF Business Development team in client targeting, proposal development, pricing strategies, and deal closure

Build and strengthen the FF sales organization, ensuring it can achieve annual business plans and revenue targets

Participate directly in high-value customer engagements, including cold outreach, on-site meetings, and executive-level presentations

Manage both existing and new customers through structured account strategies to drive retention, expansion, and cross-selling

Oversee key operational KPIs, service quality, P/L, cost efficiency, and compliance adherence

Ensure that all processes follow global SOPs, regulatory requirements, and risk management frameworks

Oversee operational consistency across the Americas, ensuring alignment with global service standards and performance expectations

Work closely with GLOVIS HQ, dispatched leadership (CEC/EC), and global FF branches to maintain unified strategy and execution

Share major decisions with the CEC for review and approval, per the defined governance hierarchy

Collaborate with global regions to share best practices, harmonize customer delivery, and optimize network capabilities

Maintain strong relationships with overseas branches to facilitate seamless end-to-end global freight operations

Evaluate the current FF organization and propose structural improvements that enhance efficiency, agility, and capability

Identify talent needs and lead recruitment, development, and succession planning to support business expansion

Build a high-performance culture focused on ownership, accountability, and operational excellence

Deliver regular executive-level reports covering financial results, pipeline status, operational performance, and risk outlook

Prepare strategic documents for HQ and CEC, including market intelligence, competitor analysis, and business recommendations

Ensure transparent and timely communication to support informed decision making at the corporate level

Lead special assignments or strategic initiatives assigned by HQ or the CEC, regardless of business unit or subject matter

Manage exploratory projects that support long-term FF growth, transformation, and innovation pathways

Represent GLOVIS at major logistics and supply chain conferences, forums, and professional networks

Build industry partnerships and promote GLOVIS’s visibility through thought leadership and external engagement

Lead personnel within policies and infrastructure provided by Glovis America

Maintain communication with Glovis America for business activity

Coordination with Glovis America under the oversight of Glovis America CEO/CEC for business consistency, including meetings and reports format

Qualification

Analytical skillsSupply chain knowledgeLeadershipSales experienceDatabase Management SystemsPresentation skillsPC skillsVerbal communicationWritten communicationProblem-solvingCross-functional team leadership

Required

Proven ability to lead, specifically at a sizable (1,000+ employee) company

Excellent verbal and written communication skills utilized with both external and internal customers

Strong analytical and problem-solving aptitude

Highly Proficient PC skills - Excel, Word, PowerPoint, Outlook, Database Management Systems

Excellent presentation skills

Leading cross functional solutions teams in development of custom transportation solutions that demonstrate the creation of value to customers and prospects

Strong knowledge of supply chain and the flow of materials, an understanding of TMS operations and IT functionality

Bachelor's Degree

10 - 15 Years of Direct Experience

Experience in sales lead role of prospecting, pursuing, presenting, and successfully closing

10+ Years of Indirect Experience

7 - 10+ Years of Supervisory Experience