Black Spectacles ยท 3 weeks ago
Operations Manager - Compliance & Project Management
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $100K/yr
6+ years expBlack Spectacles is a leader in supporting the architecture community, fostering an environment of excellence and innovation. The Operations Manager - Compliance & Project Management will oversee compliance initiatives, vendor/IT systems, and cybersecurity readiness while managing planning cycles and process documentation.
ArchitectureE-LearningEdTechSoftware
Responsibilities
Manage IT and compliance policies, cybersecurity training, and readiness for external audits (e.g., SOC2)
Ensure strong internal controls and defense systems are in place
Maintain organized systems for contracts, renewals, and compliance documentation
Guide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions
Use Bloom Growth (or similar software) to track execution and progress
Enforce process documentation standards and maintain one clear operating manual for the company
Plan and execute semi-annual company Summits, including scheduling, bookings, logistics, and budgeting
Identify workflow and automation opportunities, and pilot AI-powered tools that reduce manual work, improve accuracy, and enhance scalability
Evaluate AI tools that support operational efficiency, compliance, and cross-functional execution; lead implementation efforts when appropriate
Train teams on approved AI tools and practical use cases; develop documentation, SOPs, and enablement materials to support consistent adoption
Stay current on emerging AI capabilities and recommend practical, low-lift solutions that align with company strategy, security standards, and compliance requirements
Drive cross-functional process change and support non-technical teams in adopting new tools or workflows
Oversee the lifecycle of company-issued laptops and devices (purchasing, shipping, set-up, secure offboarding/disposal)
Coordinate with vendors for IT support, software installs/updates, and system access
Manage SaaS tools and system permissions across the organization
Qualification
Required
Proven ability to manage cross-functional projects from planning through execution, with strong attention to documentation and accountability
Experience with structured business operating systems or disciplined planning cycles (e.g., EOS, OKRs, KPIs, waterfall)
6+ years of professional experience in operations, IT, or compliance, ideally in a small-mid-sized company
Bachelor's degree in business, operations, or a related field preferred
Demonstrated ability to manage compliance processes such as contracts and renewals
Experience with IT systems, cybersecurity practices, and equipment lifecycle management (directly or via vendors)
Familiarity with external audit frameworks (e.g., SOC2) is a plus but not required
Proven strength in process documentation, enforcement, and optimization
Highly analytical and detail-oriented, with the ability to tie operations decisions to measurable impact
Comfortable working remotely and independently, with strong accountability
Ability to travel twice a year for in-person planning sessions and company events
Benefits
Work From Home: Enjoy the flexibility of working remotely year-round
Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage
Savings & Retirement Plans: Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and a 401(k) plan with a company match of up to 4%
Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave
Referral Program: Earn rewards by referring top talent to our team
Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderie
Company
Black Spectacles
Online learning for architecture & design
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Marc Teer
Founder & CEO
Recent News
Built In Chicago
2024-04-08
Built In Chicago
2024-04-08
Built In Chicago
2024-04-08
Company data provided by crunchbase