Wire One Communications · 1 day ago
Event Rental Consultant- Tent Department
Newport, RI
Part-time
Hybrid
Entry, Mid Level
$25/hr - $28/hr
1+ years expWire One Communications is the premier event rental and tenting company in New England. The Event Rental Consultant in the Tent Division is responsible for managing sales activities, responding to customer inquiries, and ensuring client satisfaction while achieving long-term revenue goals.
Telecommunications
Responsibilities
Respond to incoming inquires within one business day
Hospitability answer phones to assist in creating customer quotes and orders
Fields leads outside of purview promptly according to company standard
Proactively reaches out to their assigned house accounts monthly to turn quotes to orders
Be the expert in assisting customers with event order design, any order changes and product questions
Ability to manage multiple projects at one time and handle heavy call and email volumes
Responsible for roughly $1-1.5 million in revenue annually
Proactively maintain and expand strategic accounts
Consult with clients to determine event production details and rental needs
Ensure deposits and final payments are taken according to company standards
Prepare all customer quotes and follow up within 48 hours
Prepare and enter customer quotes/orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
Participate and share experiences in weekly sales meetings
Conduct site visits appointments in person, partnering with general equipment as needed
Master PEAK’s order entry software including delivery, return, labor pricing and billing
Problem solve and troubleshoot rental inventory issues
Educate customers about all rental items available cross selling all company products
Assist in covering weekend office schedule as needed
Understand and respect the confidentiality of client and company information
Establish yourself as a trustworthy member of the sales team
Attend industry networking events and build relationships for the future business of the company
Local Travel as needed in company vehicle, approximately 20%
Other duties as assigned
Qualification
Required
1-3 years of Event Rental, Festival Production, or Hospitality, Customer Service or Sales
Sales Experience and Event Management or Hospitality degree is a plus
Excellent written and speaking skills
Availability to work Monday through Friday (Weekends as required by business demands)
Some weekends required for appointments, site visits and installations with prior approval
Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
A life long learner and someone who seeks feedback for continuous improvement
Positive attitude and professional demeanor
The desire to help fellow teammates grow and proudly serve our Clients
Benefits
Medical, Dental + Vision Insurance
Company-Paid Basic Life + AD&D Insurance
Short Term & Long Term Disability Insurance
Telehealth + Wellness
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Travel Assistance
401K Retirement Plan + Employer Matching
Company
Wire One Communications
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase