Genpact · 3 months ago
Vice President – Delivery/Program Lead
USA-New York
Full-time
Onsite
Director/Executive
$160K/yr - $200K/yrGenpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. The Vice President – Delivery/Program Lead will be responsible for leading global deployment programs for digital finance and accounting platforms, ensuring seamless delivery and transformation success across various domains.
AnalyticsArtificial Intelligence (AI)Business Process Automation (BPA)ConsultingInformation TechnologySoftware
Responsibilities
Lead Enterprise Deployments: Lead enterprise-scale deployment programs across various finance technologies, including SAP Finance, Salesforce, ServiceNow, HighRadius, OCR, RPA, and e-Invoicing platforms
Facilitate Onsite Workshops: Facilitate onsite implementation workshops, customer education sessions, and strategic program reviews to align expectations and deliver value
Serve as Consulting Lead: Act as a consulting lead during implementation, streamlining internal and external processes and minimizing disruption during system transitions
Analyze Client Requirements: Analyze client business requirements, design tailored solutions, and lead implementation using agile and hybrid delivery models
Collaborate with Offshore Teams: Collaborate with offshore configuration and development teams to adapt solutions to specific customer needs
Interface with Client IT: Interface with client IT teams to define and align on data interface specifications, ERP integration, and system architecture
Manage Integration Delivery: Manage integration delivery via platforms such as WebMethods, Mulesoft, SAP BTPI, Confluent Kafka, and PI/PO
Drive Customer Adherence: Drive customer adherence to program timelines and go-live dates, maintaining accountability for milestone tracking and issue resolution
Liaison Across Teams: Liaise across sales, operations, product management, and support teams to ensure a unified approach to customer success and feedback loop into platform enhancements
Track Program Activities: Track all program activities, dependencies, and risks in line with governance protocols, using tools like Azure DevOps, ServiceNow PPM, or similar
Manage Reporting and Communication: Manage project reporting, stakeholder communication, and readiness for operational hand-off to account management upon implementation closure
Prioritize and Execute Multiple Deployments: Prioritize and execute multiple deployments across regions and time zones with proactive risk management and escalation handling
Qualification
Required
Bachelor's degree required; PMP / Prince2 certification preferred
Proven program management experience across digital transformation, software implementation, or large F&A transitions
Strong F&A domain knowledge—preferably with delivery exposure in PTP, OTC, or RTR processes
Hands-on understanding of various technical delivery stacks (SAP Finance, Salesforce, ServiceNow, HighRadius, Azure, AWS, OCR, RPA, e-Invoicing platforms, and integration technologies)
Experience in multi-cloud environments, data pipeline readiness, and enterprise-grade system testing
Sound understanding of SDLC, system integration, ERP workflows, databases, archival systems, and finance process mapping
Proven ability to prioritize, track multiple projects, and lead complex implementations independently
Preferred
Demonstrated experience in critical transformation programs involving multiple technology platforms and geographies
Strong team leadership and stakeholder management skills across cross-functional and multi-vendor teams
Excellent verbal and written communication, presentation, and facilitation skills
Experience in solution architecture reviews, data mapping, and systems analysis
Ability to navigate ambiguity, influence without authority, and drive toward resolution in high-stakes situations
Flexibility to travel extensively, sometimes at short notice
Benefits
Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Work in an environment where governance, transparency, and security are at the core of everything we build
Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Company
Genpact
Genpact is an information technology firm that offers business management, artificial intelligence, automation, and cloud services.
Founded in 1997
10001+ employees
H1B Sponsorship
Genpact has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (225)
2024 (257)
2023 (208)
2022 (187)
2021 (413)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$750M2025-11-13Post Ipo Debt· $350M
2024-05-30Post Ipo Debt· $400M
2007-08-10IPO
Leadership Team
Balkrishan Kalra
President and Chief Executive Officer
Aswin Chandrasekaran
Senior Vice President
Recent News
2026-01-22
Techcircle
2025-12-31
Company data provided by crunchbase