Genpact · 3 months ago
Vice President - Digital Advisor/Sales - Service Now
USA-New York
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$160K/yr - $200K/yrGenpact is an advanced technology services and solutions company that drives growth through digital innovation. The Senior Digital Advisor/Sales will identify and close revenue-generating opportunities in digital solutions, specifically focusing on Service Now, while collaborating with various teams to enhance Genpact's market positioning.
AnalyticsArtificial Intelligence (AI)Business Process Automation (BPA)ConsultingInformation TechnologySoftware
Responsibilities
Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client’s business and use Digital technologies to craft transformational value propositions for the clients
Proactively create, identify, and develop opportunities for SaaS solutions (specifically focusing on Service Now)
Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops
Collaborate with other cross functionals Genpact’s team to assess and scope new opportunities (Analytics, Data, Experience, Digital delivery etc.)
Own revenue and bookings targets for dedicated SaaS products and maintain up to date revenue forecasts and status in the enterprise CRM system
Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing
Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License / SaaS, SOW, Change requests etc
This role reports to the Global Growth Leader for Digital. The Senior Digital Advisor / Seller will work in close partnership with Genpact Sales, Solutions, SMEs, and other consulting leaders within Genpact in successfully establishing and growing client relationships, innovating with clients and winning deals
Qualification
Required
Leaders with deep domain and proven knowledge and experience in Digital Licensed & SaaS products, specifically Service Now solutions and offerings
Experience and comfort carrying a sale, booking, and margin target
Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact
Experience in either a Software/SaaS company or similar consulting firm and are looking for a role with the potential to catalyse the growth of a rapidly growing business
The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience
Relevant Industry and Sales experience
Deep expertise in Software/SaaS specifically around Service Now
Preferred
Deep expertise in one or more specific industry verticals such as consumer goods, retail, banking & financial services
Experience in driving front, middle, back-office transformation in Banking will be a BIG plus
Experienced in applying groundbreaking digital technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions
Relevant vertical/proven experience with understanding of business dynamics – especially those based on a foundation of digitalization and digital disruption
Good cultural fit – role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity
Good collaboration orientation to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working
Technical understanding of SaaS architecture, integrations, and domain expertise
Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community
Ability to engage, and work with C level executives on the client side
Benefits
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Company
Genpact
Genpact is an information technology firm that offers business management, artificial intelligence, automation, and cloud services.
Founded in 1997
10001+ employees
H1B Sponsorship
Genpact has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (225)
2024 (257)
2023 (208)
2022 (187)
2021 (413)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$750M2025-11-13Post Ipo Debt· $350M
2024-05-30Post Ipo Debt· $400M
2007-08-10IPO
Leadership Team
Balkrishan Kalra
President and Chief Executive Officer
Aswin Chandrasekaran
Senior Vice President
Recent News
Techcircle
2025-12-31
Company data provided by crunchbase