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Northwood Ravin · 6 days ago

Assistant Community Manager - Solstice Orlando

Orlando, FL

Full-time

Onsite

Entry, Mid Level

1+ years exp

Northwood Ravin is a recognized leader in developing luxury apartment communities in the Southeast. They are seeking an Assistant Community Manager to ensure operational success and provide an exceptional living experience for residents through effective management and engagement strategies.

Real Estate

Comp. & Benefits

Responsibilities

Leading in-house collection efforts and managing communication for delinquent accounts

Implementing strategies to maximize community income through effective rent collection and lease renewals

Auditing, maintaining, and ensuring the accuracy of resident files throughout the move-in and move-out process

Assisting with lease enforcement and ensuring compliance

Addressing resident concerns with patience and empathy, fostering positive relationships

Conducting personalized property tours that drive lease conversions

Being available to work weekends (up to two per month), when prospective residents are typically looking for homes

Ensuring the community is well-maintained, both inside and out, with a professional and polished team appearance

Leading by example which includes coaching, mentoring, and inspiring team members to exceed expectations

Stepping in to take charge in the Property Manager’s absence, ensuring smooth operations

Qualification

Property management softwareCustomer service skillsCommunication skillsProblem-solving skillsProfessional appearanceMentorship mindsetOwnership mentalityAdaptability

Required

1+ years of experience as an Assistant Community Manager

A professional, customer-focused attitude and exceptional service skills

A willingness to grow and adapt in a dynamic environment

Strong verbal and written communication skills

Ability to connect with residents and create meaningful relationships

Proficiency with property management software, apps, and general computer programs

A sharp, professional appearance and the ability to represent the brand with pride

A mentorship mindset, with a focus on team growth and success

An ownership mentality, taking responsibility for both the property and the team's success

Strong problem-solving skills and the ability to think critically and creatively

Benefits

Competitive compensation along with various monthly bonus incentives

Housing discounts

Extensive training programs

Health and wellness benefits including medical, free dental, vision, and basic life benefit

Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave

Retirement planning with a 401(k) program and company match

Give back days allowing you time away from work to volunteer and pursue personal interests

Employee Referral Program

Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!