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D-Wave · 1 day ago

Staff Technical Account Manager - US Government

United States

Full-time

Hybrid

Lead/Staff

8+ years exp

D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. They are seeking a Technical Account Manager with an active Secret clearance to lead technical engagements with U.S. Government customers and support the integration and deployment of their quantum computing solutions.

ElectronicsManufacturingQuantum ComputingSemiconductor

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

In partnership with our Business Development and Sales teams, present our product to customer prospects, understanding their most critical computational challenges and mapping company value accordingly

Translate and present the company’s vision, strategy, and product roadmap to both executive-level and technical stakeholders

Deliver technical presentations at large events such as conferences, webinars, and seminars and develop materials for those events that can be re-used by other teams

Support marketing efforts by hosting webinars, staffing conference booths and representing the company at industry events

Hold regular technical meetings with clients during rollout, expansion and support phases and identifying opportunities to develop further ROI

Build and maintain long-term technical relationships with customer teams across the project lifecycle

Identify and recommend new projects that can leverage the D-Wave’s solutions

Serve as a technical resource on quantum optimization, industry trends, and competitive positioning

Convey customer requirements to internal product and development teams, advocating for client needs

Communicate complex technical information clearly and effectively across multiple platforms and audiences

Demonstrate a strong customer support mindset, meeting clients where they are and delivering candid, thoughtful guidance

Expect 30%–50% travel to conferences, client meetings, training sessions, and sales events

Qualification

Technical Account ManagementPython ProgrammingU.S. Government ExperienceOptimizationAlgorithmsGitHubREST APIsQuantum ComputingOperations ResearchCustomer Support MindsetProject ManagementCommunication Skills

Required

Bachelor's degree in Computer Science, Engineering, Mathematics, or a related STEM field; advanced degree a plus

Must have an active clearance. Secret clearance is a requirement

8+ years combined experience in a technical customer-facing role (e.g. Sales Engineer, Technical Account Manager, Presales, Solution Integrator, Solution Architect, Customer Success) in enterprise software or comparable experience solving problems for the U.S Government and/or in areas of national security

5+ years of hands-on Python professional programming experience

Experience supporting U.S. Government clients is required, including the Department of War and either (or both) Civilian Agencies and Intelligence Communities

Strong foundation in optimization, algorithms, or applied mathematics

Experience with tools and platforms such as, GitHub, and REST APIs

Proven ability to communicate technical content to both technical and non-technical stakeholders with little to no support