Nebraska Methodist College · 1 month ago
Medical Receptionist - Internal Medicine
Omaha Area Clinic - Omaha, NE
Full-time
Onsite
New Grad, Entry Level
0+ years expNebraska Methodist College is part of the Nebraska Methodist Health System, which focuses on providing exceptional care to the communities it serves. The Medical Receptionist role involves greeting and registering patients, managing schedules, and ensuring excellent customer service within the clinic.
Higher Education
Responsibilities
Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient
Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner
Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures
Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care
Handles insurance inquires by answering questions, assisting with referrals, and completing appropriate paperwork to ensure exam charges are submitted to insurance within a timely manner
Processes and distributes written communication and documents (forms, letters, mail) accurately
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Population Specific Criteria.”
Qualification
Required
High School Diploma or General Educational Development (G.E.D.) required
Strong verbal communication skills for positive interaction with staff and customers in person and over the phone
Skilled in operating a computer, including a computer mouse/keyboard and navigating scheduling, registration and patient care applications
Ability to follow written and verbal instructions
Ability to work in a diverse healthcare environment with diverse customer expectations
Ability to work as a team
Ability to keep patient information confidential
Ability to read, write, and comprehend various written reports and documents
Ability to manage multiple tasks simultaneously and efficiently
Preferred
6 months previous customer services experience preferred
For Papillion PT: American Heart Association Basic Life Support (BLS) preferred
Benefits
Competitive pay
Excellent benefits
Company
Nebraska Methodist College
Established in 1891, Nebraska Methodist College is a private, fully accredited nursing and healthcare professions college and an affiliate of Methodist Health System.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sarah Murphy
Chief Student Officer & Dean of Students
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