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Ochsner Health · 1 month ago

Senior Billing Rep- Revenue Cycle- New Orleans

New Orleans - New Orleans Region - Louisiana

Full-time

Onsite

Mid, Senior Level

4+ years exp

Ochsner Health is committed to serving and innovating in healthcare since 1942. The Senior Billing Representative is responsible for providing support in various areas of the revenue cycle, ensuring the financial security of patient accounts, and enhancing patient satisfaction through effective communication and customer service.

Health CareHospitalInformation TechnologymHealth

Responsibilities

Performs daily operations activities such as: ensures accurate and timely collection of all data necessary for the processing of charges/claims and, ultimately, the receipt and processing of payments owed to the company

Provides recommendations for system improvements in order to ensure accuracy and consistency of operational activities

Upholds and supports company service excellence standards by providing excellent customer service and effectively communicating with patients throughout their medical experience

Performs other duties as assigned by a member of the Management Teams

Other related duties as required

Qualification

Revenue cycle experienceFinancial counselingData entry skillsWindows applications proficiencyAnalytical skillsTeam building skillsCustomer service skillsCommunication skillsOrganizational skillsTime management skillsConflict resolution skillsInterpersonal skills

Required

High School diploma or equivalent

4 years experience in hospital, clinic, business services/revenue cycle, front line registration, financial counseling, and/or direct experience in a healthcare environment

Must have computer skills and dexterity required for data entry and retrieval of patient information

Must be proficient with Windows-style applications and keyboard

Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals

Good analytical skills

Good organizational skills

Excellent written and verbal communication skills

Good time management skills and self directed

Good team building skills

Demonstrates Good Judgement and conflict resolution skills

Good interpersonal skills

Strong customer service skills

Preferred

Associates degree

Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications

Company

Ochsner Health

Glassdoor3.5

Ochsner Health is the leading nonprofit healthcare provider in Louisiana, Mississippi and across the Gulf South, delivering expert care at its 47 hospitals and more than 370 health and urgent care centers.

Founded in 1942

New Orleans, Louisiana, USA

10001+ employees