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Empire Vie · 1 month ago

Underwriting Case Coordinator (12 month contract)

United States

Full-time, Contract

Remote

New Grad, Entry Level

CAD$42K/yr - CAD$77K/yr

Empire Life is looking to hire an Underwriting Case Coordinator to join their Retail Underwriting team for a 12 month contract. This role involves managing underwriting information, acting as a primary contact for advisors, and supporting the underwriting department with various administrative tasks.

Insurance

Responsibilities

Ensures the efficient and effective management of all information necessary for the underwriting function

Act as primary contact for advisors for offers and other issue communication; escalate issues to underwriters as deemed appropriate

Communicate information to reinsurers, clients, advisors and third parties regarding underwriting evidence and decisions

Inputs data on internal administration systems

Support the underwriting department by providing administrative services

Receive ownership of applications prior to issue; prepare and distribute communication to advisors; update underwriting administration system accurately and efficiently ensuring coverage changes are entered in a timely manner and reflected accurately

Investigate and work with multiple vendors and appropriate experts regarding fee approvals to determine solutions to ensure effective cost management of doctor reports, medical exams and lab tests

Participate in a variety of projects (system changes and testing, vendor surveys, department and Corporate projects)

Qualification

Individual insurance experienceMedical terminology knowledgeComputer software proficiencyBilingualism (English/French)Customer relations skillsLearn technologyTask management abilityClear communication skillsTeamwork abilityAttention to detail

Required

Completion of post secondary education

Clear writing, listening and verbal communication skills

Well-developed customer relations skills

Ability to learn new technology

Ability to work independently and as a team member

Ability to prioritize and manage multiple tasks concurrently

Attention to detail/accuracy

Language proficiency in English for communicating with customers, advisors, or employees across Canada

Preferred

Work experience in individual insurance/financial services industry

Knowledge of medical terminology

Knowledge of word processing, spreadsheet, email, internet, database, and presentation computer software

Bilingualism (English/French)

Benefits

Competitive salaries with annual pay increases

Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions

Competitive uncapped commission, for sales positions

A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account

Flexible work arrangements and an annual allotment of personal health days.

Four weeks annual vacation from hire date

A defined contribution pension plan with generous employer matching

Top up programs for parental leave and compassionate leave

Employer-sponsored wellness and recognition programs

A cash employee referral program