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Aston Carter · 1 day ago

Program Manager

Hawthorne, CA

Contract

Onsite

Mid, Senior Level

$55/hr - $63/hr

4+ years exp

Aston Carter is a global corporate talent solutions provider, and they are seeking a dynamic Project/Program Manager to oversee subscription-related developments. This role involves collaborating with international teams and technology teams to manage changes in the subscription landscape, ensuring customer satisfaction and effective communication across departments.

ConsultingHuman ResourcesInformation Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Dive into the realm of subscriptions, handling high-volume customer engagements

Coordinate with international teams to keep them informed about subscription-related changes

Collaborate with technology teams to manage subscription changes and understand their impact

Work on hardware, AI features, and subscription launches, which are the team's three main pillars

Support post-launch tasks, troubleshoot with customers, and strive for excellent customer satisfaction

Analyze customer sentiments and collaborate with the customer service team

Qualification

Subscription modelsCross-functional experienceAI technologyCustomer engagementCollaboration

Required

At least 4-5 years of cross-functional experience with global teams and impact

In-depth knowledge of subscription models, ideally in consumer tech or large-scale streaming services

Ability to handle large volumes of work and manage changes impacting millions of customers

Preferred

Experience with AI and a curiosity for technology

Comfortable with in-house technology and understanding of how changes can impact a large customer base

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Company

Aston Carter

Glassdoor4.2

Aston Carter is a staffing and recruiting company providing risk and compliance services.

Founded in 1997

London, England, GBR

1001-5000 employees

https://www.astoncarter.com/en

H1B Sponsorship

Aston Carter has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)