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Travis Credit Union · 17 hours ago

Business Systems Analyst

Vacaville, CA

Full-time

Onsite

Entry, Mid Level

$33.46/hr - $41.33/hr

2+ years exp

Travis Credit Union is seeking a Business Systems Analyst to provide primary operational support for their core financial systems. The role involves analyzing and improving workflow, processing efficiency, and supporting various applications and systems within a 24x7 processing environment.

CommunitiesInternet

No H1B

Responsibilities

Ensures new technical and business requirements are properly integrated with existing processes and skill sets by defining and analyzing systems, developing testing standards, evaluating problems, and implementing solutions

Administers and supports in-house developed and 3rd party applications, including SaaS and on-premises solutions

Identifies, understands, and plans for organizational and human impacts of planned system changes

Coordinates the deployment/installation of computer software and systems, including new builds, hotfixes, patches, releases, updates, enhancements, and bug fixes

Develops, documents, and revises system design procedures, test procedures, operations manual, FAQ’s, runbooks, and quality management processes

Collects, analyzes and develops reports for historical performance and outage issues experienced in the environment, including conducting root cause analysis and problem management

Creates and updates incident and problem management plans, policies, and procedures to streamline the coordination of incident and problem resolution

Assists in troubleshooting system, application, program, data synchronization, and data transformation issues

Reviews and/or leads change requests to ensure facilitation and proper delivery of the Change Management process

Assesses the usefulness, quality, and risk of pre-developed or custom developed software solutions and adapts them to the environment to effectively manage risk and stakeholder requirements

Engages in or assists with the development of reports, extracts, automation solutions, integration interfaces, file transfer solutions, and other related items using a variety of tools and languages (e.g. SQL, Powershell, SSRS, Tableau, etc.)

Develops custom reports, forms and letters integrated with the transaction processing system or other systems and solutions assigned to the Infrastructure & Operations team

Assists in the maintenance of application environments including, but not limited to, database refreshes, database maintenance, roll of business date, report generations, extracts, file transfers, security, performance, and related tasks

Participates in or leads the training of new team members

Qualification

SQLData analysisChange managementFinancial systemsApplication supportProblem-solvingCommunicationTeam leadershipProject managementTechnical documentation

Required

Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union

Candidates must have current authorization to work in the U.S. (no sponsorship available)

Associate's degree in a related field and 2 years previous professional experience; or equivalent work experience in a related job function

Associate's degree in a related field and a minimum of 3 years of related experience; or an advanced degree with 2 or more years of related experience; or equivalent related work experience