City of New York · 1 month ago
Deputy Director of Quality Assurance & Emergency Operations
New York City, NY
Full-time
Onsite
Lead/Staff, Director/Executive
4+ years expThe City of New York is dedicated to making city government work for all New Yorkers. They are seeking a Deputy Director of Quality Assurance who will oversee inspection units and lead initiatives to ensure compliance with quality standards and improve operational efficiency.
GovernmentLegalPublic Relations
Responsibilities
Supervise three inspection units: Health & Safety, Food, and Miscellaneous
Develop and enforce quality assurance policies and procedures
Track progress of inspection follow-ups and quality control outcomes
Evaluate inspector performance using data and statistical reports; coordinate training as needed
Design and implement an employee cross-training program
Lead quality improvement initiatives in collaboration with other departments to reduce waste and enhance efficiency
Coordinate with third-party laboratories for sample submission and data retrieval, including both preliminary and final product samples
Review product requirements and functional specifications
Generate quality control reports, track metrics, and manage non-conformance reports; recommend continuous improvement strategies
Investigate and document customer complaints related to product performance, specifications, and reliability
Travel to various site locations within New York City and occasionally out-of-state
Support agency and citywide emergency response efforts as needed
Collaborate with Quality Assurance supervisors to implement and document succession planning
Perform other related duties as assigned
Qualification
Required
A baccalaureate degree from an accredited college and four years of satisfactory full-time experience in purchasing and or inspecting supplies, materials, products and services such as: paints, linoleum, hose, sand, brick, wire, shades hardware and tools, plumbing, electrical machine shop, building and cleaning supplies; furnishings and furniture, lumber and wood related products, metals, equipment, foods, drugs and chemicals, fuel, textiles, printing, stationery, automotive equipment and/or repairs, transportation services and other comparable items and/or services; at least eighteen months of which must have been in a supervisory, administrative or managerial capacity
An associate degree from an accredited college, plus six years of satisfactory fulltime experience as described in '1' above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity
A four-year high school diploma or its educational equivalent and eight years of satisfactory full-time experience as described '1' above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity
A satisfactory combination of education and/or experience equivalent to '1', '2' or '3' above. Undergraduate college credit may be substituted for experience on the basis of 45 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma or its educational equivalent and at least three years of satisfactory full-time experience as describe in '1' above, at least eighteen months of which must have been in a supervisory, administrative or managerial capacity
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
Recent News
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