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NEOGOV · 1 week ago

Director of Government Services

Aliso Viejo, CA

Full-time

Onsite

Director/Executive

$172K/yr - $243K/yr

7+ years exp

NEOGOV is seeking a dynamic and experienced professional to join the City of Aliso Viejo as the Director of Government Services. This role involves overseeing the operations of the Government Services Department, including City Clerk functions, public information, and records management, while providing leadership and ensuring compliance with various laws and standards.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provides leadership for City Clerk functions; directs the organization, preparation, printing, assembly and distribution of City Council agendas and related materials. Attends City Council meetings and directs the recording and maintaining of the minutes of the proceedings. Oversee the publication, filing and indexing of all City Council proceedings; the indexing, retrieval and retention of all official City documents; and maintenance of legislative history. Supervises the maintenance and update of the City Municipal Code and Zoning Code

Directs the public information program for the City; directs the preparation of press releases, publicity, announcements, articles, letters and position papers on City programs, policies and actions, as well as community events and activities. Ensures dissemination of positive and accurate information to the public; serves the community through outreach efforts, including social media, digital content, and search engine optimization; engages and interacts with the media

Plans, coordinates and directs all municipal election activities to ensure compliance with local, State, Federal laws and standards. Serves as the filing officer for requirements of the Political Reform Act, monitors changes in law, and administers campaign disclosure laws

Reviews, signs and ensures the proper dissemination of public and legal notices in accordance with State open meeting laws; notarizes documents for the City, staff, and public and maintains related files, or manages such activities

Manages and participates in the development and administration of the City Clerk’s Office and Public Information budget, including proposed budget adjustments

Executes and certifies official City documents; maintains custody of City Seal; administers and files oaths and affirmations; takes affidavits and depositions pertaining to City affairs

Coordinates City Clerk’s Office activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Council; prepares and presents staff reports and other correspondence

Administers required filings such as Conflict of Interest Statements and Financial and Campaign Disclosure Statements

Administers the City’s Records Management and Archives programs (Laser Fiche), including the City’s annual Free the Files Day and the community annual document shredding/destruction/identity theft/e-waste event; coordinates and responds to public records requests including requests for copies of blueprints/building plans

Answers public inquiries on a variety of issues such as business licenses, other departmental matters, and general information about the City or elections and records management procedures; resolves complaints and directs questions to appropriate departments

Prepares staff reports and research on various items as requested by the City Manager; works with Council Ad Hoc working groups and committees on various assignments; works with Mayor to coordinate and schedule the awarding of certificates of recognition

May attend committee meetings on behalf of the City Manager regarding legislation and other matters that may affect the City

Qualification

Municipal government principlesPublic relationsRecords managementBudget preparationNotary Public CertificateMunicipal Clerk CertificationAnalytical skillsLeadership skillsCommunication skillsInterpersonal skills

Required

Graduation from an accredited four-year college or university with a bachelor's degree in public administration, business administration, or related field

A minimum of seven years of increasingly responsible administrative experience in a City Clerk's office, and at least two years of supervisory or management experience over staff

A valid Class C California driver's license and the ability to maintain insurability under the City's Vehicle Insurance Policy

Possession of, or ability to obtain a Notary Public Certificate

Certification as a Municipal Clerk (CMC) by the International Institute of Municipal Clerks

Preferred

Master Municipal Clerk (MMC) certification highly desirable

Benefits

Work Schedule. The City operates on a 9/80 work schedule, with every other Friday off. Eligible employees may participate in the City's telework program.

Retirement Benefits. The City participates in the California Public Employees' Retirement System (CalPERS). "Classic Members" participate in the 2% @ 55 retirement benefit and the City pays the full retirement contribution. "New Members" participate in the 2% @ 62 retirement benefit and the employee pays a portion of the retirement contribution.

Annual Leave. Employees earn 176 hours of annual leave per year, which becomes available for use after completion of the initial six (6) month new hire period. Additional hours of annual leave and maximum accrual amounts increase based upon years of service. The City also allows an annual cash payout of accrued leave in the amount 40 hours for 1-5 years of service and 80 hours after 5 years of service.

Holidays. The City observes 10 paid holidays, one paid floating holiday, and a year-end/winter closure. Winter closure dates are determined the year prior but generally fall between Christmas and the New Year.

Cafeteria Benefits Plan. The City provides a monthly health benefit allowance based on number of dependents which can be used for the purchase of medical, dental or vision insurance, or other benefits offered on a pre-tax basis through the City's Section 125 Cafeteria Plan. Any unused funds can be taken as taxable income. Medical insurance plans are made available through the CalPERS Health Benefits Program.

2026 Monthly Health Benefit Allowance Employee Only: $2,457.58 Employee Plus One: $2,537.58 Family: $2,727.58 Opt Out: $2,242.58

Other Benefits. In addition, the City provides life insurance, and long-term disability insurance. An optional Deferred Compensation program and Flexible Spending Accounts are also available to employees.