Amazon · 1 day ago
Senior Program Manager, Mixed Multi Leg and Channel SME
Bellevue, WA
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $185K/yr
5+ years expAmazon is working to be the Earth’s most customer-centric company, and they are seeking a Senior Program Manager, Tech Subject Matter Expert (SME) to enhance their logistics network. The role involves collaborating with technology and operations teams to prioritize and optimize technology initiatives, ultimately improving customer experience and supporting business growth.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Partner with tech organization on the business requirement documents (BRD)
Highlights areas of business risk and impact for Technology Team resource allocation and provide input on software design to support lean processes and standard work
Act as gatekeeper for prioritizing software enhancements and feature requests submitted by the sites and serve as the interface with the delivery stations to drive adoption of changes
Support process improvements, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles
Measure and establish standard rates for standard work to be used for labor and capacity planning
Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality
Collaborate with counterparts in other functional areas (Safety, Quality, Learning, Loss Prevention) as well as the Operations Engineering team and DS Launch SME team to drive standardization of core process elements to support network growth and scale
Qualification
Required
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree
Preferred
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Benefits
Medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-11
Company data provided by crunchbase