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Allstate · 3 days ago

Property Adjuster - Inside Scottsdale, AZ

United States

Full-time

Remote

Entry Level

$22.44/hr - $33.70/hr

1+ years exp

Allstate is a company dedicated to protecting families and their belongings from life's uncertainties. They are seeking a Moderate Inside Property Adjuster who will provide exceptional service by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. This role emphasizes effective communication with customers and requires a strong focus on water loss claims.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Provide exceptional service to our policyholders

Virtually inspecting damages

Investigating coverage

Preparing estimates

Settling claims promptly and accurately

Interacting with customers, contractors, and vendors through various software platforms

Using phone, emails and sometimes video chat with customers

Evaluating and negotiating claims settlements

Utilizing multiple tools to get the job done

Executing policies along policy agreements

Keeping a clear record of work in a claims system

Qualification

XactimateCustomer ServiceNegotiationProperty Damage AssessmentEmpathyMultitaskingPractical ThinkingTimeline ManagementWorking IndependentlyCommunication

Required

1+ years of previous customer service experience required

Previous industry experience is highly desired

Proficiency in using Xactimate and other relevant software for virtual assessments is preferred

Ability to assess property damages and accurately determine claim coverage

Excellent negotiation and communication skills to interact with customers and stakeholders remotely

Ability to work independently and manage time efficiently in a virtual work environment

Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions

Residency within the posted location is mandatory for this role

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire