BoardRoom magazine · 1 day ago
Clubhouse Director, The Triumph Group
Spotsylvania County, VA
Full-time
Onsite
Director/Executive
$100K/yr - $130K/yrBoardRoom magazine is representing Fawn Lake Country Club, a premier member-owned private club in Spotsylvania, Virginia. The Clubhouse Director will oversee all clubhouse operations, including food & beverage, events, and member-facing service teams, ensuring a high-quality member experience and operational excellence.
Publishing
Responsibilities
Serve as a visible, professional, and approachable leader within the clubhouse, modeling the Club’s service and cultural standards
Recruit, train, mentor, and develop a high-performing clubhouse team, including department managers and frontline staff
Foster a culture of accountability, teamwork, respect, and continuous improvement
Implement effective communication, training, and recognition programs to enhance engagement and retention
Lead regular departmental meetings and collaborate closely with peer department heads to ensure alignment and operational excellence
Supervise Executive Chef, service managers, Director of Accounting, and HR Director
Act as a trusted operational partner to the Chairman of the Board, leading the execution of the Club’s strategic objectives
Assist in implementing Board-approved policies, initiatives, and service standards
Prepare reports, operational insights, and recommendations related to clubhouse performance and member experience
Maintain strong communication and collaboration across leadership while respecting governance and management boundaries
Be a highly visible and approachable presence to members and guests, building relationships and reinforcing a welcoming, service-oriented culture
Ensure the consistent delivery of exceptional dining, event, and social experiences that align with Fawn Lake’s standards
Protect and promote the Club’s unique culture of community, respect, and enjoyment
Proactively address member feedback and concerns with professionalism, responsiveness, and discretion
Partner with committees and staff to enhance programming, events, and social offerings
Assist in developing and managing departmental budgets in collaboration with the Controller and department leaders
Monitor financial performance for clubhouse operations, including cost controls, labor management, and revenue optimization
Support accurate forecasting, reporting, and fiscal stewardship
Identify opportunities for operational efficiencies and service enhancements through systems and process improvements
Oversee daily clubhouse operations, ensuring smooth coordination among food & beverage, events, front desk, accounting, and related functions
Ensure clubhouse facilities consistently reflect the Club’s standards through cleanliness, maintenance, and presentation
Enforce service, safety, and operational standards in compliance with all applicable regulations
Lead teams in delivering seamless, polished service across all member touchpoints
Support innovative approaches to programming, communications, and member engagement
Qualification
Required
Progressive leadership and F&B experience in private clubs or luxury hospitality environments
Demonstrated success leading member-facing operations with a strong service orientation and attention to detail
Solid financial understanding, including budgeting, labor management, and operational reporting
Working knowledge of private club governance and professional management structures
Exceptional interpersonal, leadership, staff-development, and team-building skills
Strong written and verbal communication skills with polished executive presence
Proficiency in Microsoft Office and club management systems (POS, accounting, scheduling)
Bachelor's degree required
Preferred
CMAA certifications (CCM, CCE) or advanced degree a plus
Benefits
Health insurance
401 (k) plan participation
Performance-based incentives
Company
BoardRoom magazine
BoardRoom magazine is the only publication of its kind designed to educate the board, owners & GMs of private country clubs.
Founded in 1996
2-10 employees
Funding
Current Stage
Early StageRecent News
Business Journal Daily | The Youngstown Publishing Company
2025-11-04
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