State of Washington · 3 weeks ago
TSD Business Analyst (IT Business Analyst – Senior/Specialist) | Ferries Division
Walla Walla, WA
Full-time
Hybrid
Senior Level
$28/hr - $31/hrThe Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. They are seeking a senior enterprise IT Business Analyst to support Washington State Ferries by providing expert-level guidance in planning, evaluating, and implementing IT solutions that align with operational and strategic objectives.
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No H1B
Responsibilities
Independently identify, elicit, and analyze complex business needs across enterprise and ferry operations
Develop actionable technical and functional specifications from complex business requirements
Provide strategic guidance to executive and operational stakeholders
Serve as a subject matter expert, mentor project teams, business units, and other IT resources on business analysis practices, process frameworks, maritime-specific operational considerations, and governance standards
Independently lead planning, coordination, and execution of complex IT initiatives
Monitor project budgets, expenditures, and milestones
Maintain operational readiness for field support as needed
Conduct on-site observations and engage with field teams to gather business requirements and support project initiatives
Provide on-site support as needed to facilitate project planning, requirements gathering, and operational alignment
Act as the senior-level intake authority for new technology initiatives entering the TSD
Support emergent or high-priority initiatives that require independent judgment and senior level expertise to assess, prioritize, and resolve challenges
Qualification
Required
Demonstrates ability to independently deliver IT projects, including procurement, contracting, and implementation of end-to-end third-party technology solutions (SaaS/COTS)
Ability to ensure initiatives align with enterprise objectives, regulatory requirements, and operational priorities
Skills to apply advanced business analysis skills to assess complex requirements, identify gaps, and provide actionable solutions
Experience supporting enterprise-level project planning, governance, and prioritization to ensure technology solutions meet both operational and strategic needs
Knowledge of and ability to apply federal, state, and agency compliance standards to ensure procurement, funding, and project delivery meet all regulatory frameworks (e.g., FTA, FHWA, FEMA, PCI DSS, USCG cybersecurity standards)
Ability to ensure adherence to policies while enabling operational efficiency
Demonstrates strong written and verbal communication skills to engage all stakeholders, including executive leadership
Ability to translate technical information for nontechnical audiences, facilitates informed decision-making, and builds collaborative relationships across IT, operations, and external partners
Actively demonstrates a commitment to learning and growth
Takes action to meet the needs of others
A valid driver's license and the ability to operate state-owned vehicles
Ability to obtain a Transportation Worker Identification Credential (TWIC) card within the first six (6) months of employment
Preferred
Demonstrates advanced competency in IT leadership by applying foundational knowledge of information technology and business administration to effectively manage enterprise IT operations, align IT strategies with organizational goals, and oversee technical teams demonstrated through formal education, and/or professional experience
Demonstrates an advanced understanding of business operations, financial management, and budgeting principles to evaluate project feasibility, develop funding strategies, and ensure compliance with federal and state requirements (e.g., FTA, FHWA, FEMA)
Demonstrates competency in project management, Lean, and organizational change management (e.g., PMP, CAPM, Lean certification, Prosci OCM) to deliver IT products and services with efficiency and measurable business value
Ability to apply Lean Six Sigma principles to optimize efficiency, reduce waste, and improve processes
Fosters a culture of continuous improvement to enhance IT operations and project delivery
Benefits
Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
Paid Leave – In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!
Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more.
Insurance Benefits – Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement And Deferred Compensation – State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security – All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness – If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays – Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Sick Leave – Full-time employees earn eight hours of sick leave per month.
Vacation (Annual Leave) – Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
Military Leave – Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave – Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
State of Washington
Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive.
Founded in 1889
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Matt Manweller
State Representative
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