Career Developers, Inc. ยท 6 days ago
Sr. Desktop Support Analyst - Trading Floor - (130-160K)
Manhattan, NY
Full-time
Hybrid
Senior Level
$130K/yr - $160K/yrCareer Developers Inc. is a distinguished staffing and consulting firm with 30 years of service excellence. They are seeking a Sr. Desktop Support Analyst to support a global user base with Windows workstations and Office applications, while also managing incidents and providing exceptional customer support.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Provide on site and remote support to a global community, manage requests and incidents using runbooks and standard processes
Partner with Level 2 and Level 3 and external vendors on complex issues
Monitor and resolve service alerts, automate repeatable tasks, and collaborate on strategic solutions
Participate in rotational weekend on call and handle related duties as assigned
Qualification
Required
Windows 11
Office 365
Azure
PowerShell
Active Directory
Group Policy
Bloomberg
Fix Protocol
software deployment
hardware troubleshooting
remote access
strong customer support
Strong experience in Microsoft environments
Windows 10
Windows Server 2012 or newer
Office Suite including Outlook
OneDrive
DLP
SharePoint
Deep knowledge of Active Directory
Group Policy
remote access solutions
software deployment
Hands on with desktop hardware install
troubleshooting
management
PowerShell and Python
networking fundamentals
Linux exposure
Relentless customer service and follow through on tickets with minimal supervision
Strong analytical and communication skills
effective team collaboration
comfort with fast paced, deadline driven work
Detail focus
self motivated
eager to learn new technologies and solve Client problems
Degree in Computer Science, Engineering, or related field, or equivalent experience
Benefits
Referral fee program
Company
Career Developers, Inc.
Career Developers, located in West Palm Beach and has been serving the NY Metro area for 3 decades! We are an experienced, full-service agency providing permanent placement as well as consulting/contracting services.
Founded in 1994
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase