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California State University-San Bernardino · 22 hours ago

Equity & Compliance Coordinator (Confidential Administrative Support II), Human Resources Division

San Bernardino, CA

Contract

Onsite

Entry, Mid Level

$4,687/mo - $6,250/mo

2+ years exp

California State University-San Bernardino is seeking an Equity & Compliance Coordinator to provide administrative and operational support for the Office of Institutional Equity & Compliance. The role involves managing confidential grievance processes, analyzing compliance-related data, and coordinating administrative operations related to Title IX and DHR programs.

Higher EducationProfessional Services

No H1B

Responsibilities

Serve as the primary confidential liaison between the Office of Institutional Equity & Compliance (IEC), Employee & Labor Relations

Briefs the Vice-President for Human Resources, on reported grievance and Nondiscrimination Policy complaint trends, potential PERB claims, arbitrations, and potential disciplinary actions

Analyze, track, and maintain all Nondiscrimination Policy complaints and related CBA grievances (including those held in abeyance for nondiscrimination investigations)

Prepare and present confidential case summaries during Multidisciplinary Team Meetings

Collect, organize, and transmit privileged documents for PERB, EEOC, OCR, Chancellor’s Office of General Counsel, and Attorney-General inquiries, ensuring attorney–client and work product protections

Advise complainants, stewards, and managers on the interplay between CBA grievance rights and CSU Nondiscrimination Policy procedures; draft written communications that safeguard bargaining-unit rights while protecting management interests

Conduct confidential triage of Title IX, DHR, whistle-blower, and retaliation complaints; schedule and attend and take notes during intakes/interviews; create trauma-informed summaries and evidence matrices for investigators and counsel

Maintains case files for information, records and reports; inputs confidential data into databases related to Civil Rights, Title IX and Whistleblower reports. Requests CBA grievance complaints, outcomes, and personal files from Faculty Affairs and Development and/or Employee Labor and Relations

Track supportive measures and pregnancy-related modifications

Compile and analyze sensitive trend data to inform university Cabinet officials, campus risk-management and policy revision

Regularly involved in preparing communications in relation to grievance & complaint concerns

Collects grievance & complaint information and views information that may affect an employee’s good standing in bargaining unit positions

This position is involved in providing information for investigations that may affect collective bargaining unit positions

Be privy to and consistently utilize sensitive and highly confidential data related to grievance and complaint processing. Such information would include but is not limited to processing and administering information contained in case files for PERB unfair labor practice cases, and contract grievance arbitration cases

Coordinates with Employee Labor and Relations or Faculty Affairs and Development, for the referral of matters related to CBA grievances submitted to IEC

Explain verbally and in writing the appropriate grievance process (CBA vs CSU Nondiscrimination Policy) and applicable processes when both the CBA and CSU Nondiscrimination Policy apply to a complaint. Ensure Complainant’s are aware of procedures to preserve CBA rights when CBA grievance processes are placed in abeyance when Nondiscrimination Policy procedures supersede CBA grievance procedures. May act as an internal and external resource on the CSU Nondiscrimination policy and procedural matters

Adheres to and stays current to a variety of complex federal and state regulations and university policies, procedures, all Collective Bargaining Agreements and Executive Orders

Assist department management and investigators in collecting, reviewing and organizing evidence. Summarize evidence as needed

Maintains a list of all CBA grievances placed on abeyance due to a Nondiscrimination Policy complaint

Manage IEC administrative infrastructure: budget development and monitoring, procurement, travel, equipment maintenance, and secure document-transfer systems

Supervise student assistants; coordinate office workflow, meetings, conferences, preventive-education campaigns, and website content

Assist in the development, coordination and presentation of prevention education materials and events

Maintains department and management calendars

Provide front-line, trauma-informed reception, responding to highly sensitive inquiries and guiding constituents to appropriate resources

Performs other classification-related duties as assigned

In the absence of the Employee and Labor Relations Coordinator (Confidential Administrative Support II), assumes responsibilities in support of Employee Labor and Relations with regards to processing employee grievances

Qualification

Human ResourcesCompliance ManagementConfidential Data HandlingOrganizational SkillsWritten CommunicationInterpersonal SkillsProblem SolvingTime ManagementCustomer ServiceDiversityInclusionExecutive SupportData AnalysisTechnology ProficiencyTeam PlayerAttention to DetailAdaptabilityProject Management

Required

Equivalent to a Bachelor's degree in Business Administration, Human Resources, Public Administration, or related field

A minimum of two years of progressively responsible administrative work experience

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, including excellent written and verbal skills, able to create draft communications for executive review and approval; ability to write memos and letters, and prepare reports and information for distribution

Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors

Expert level written and verbal communication skills

Demonstrated proactive approaches to problem solving with strong decision-making capability

Highly resourceful team player, with the ability to also be extremely effective independently; able to handle a variety of personalities with multiple demands with constantly changing priorities and schedules in a high-pressure, dynamic work environment

Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment

Experience in managing and handling executive-level travel

Must demonstrate commitment to the advancement of diversity and inclusion, including experience with working with a diverse group of people in different settings/environments

Advanced computer-based skills to maintain company records, set up filing systems or digitally manage daily operations for conducting market research for statistical reports

Maintaining strict confidentiality regarding sensitive information and topics within Human Resources and executive level meetings

Demonstrated ability to manage confidential information; exercise good judgment and take initiative as needed

Possess excellent organizational and time management skills

Preferred

Advanced, equity‑minded communication skills: proven ability to convey complex or sensitive information to diverse faculty, staff, students, and external partners with diplomacy, cultural awareness, and a strong service orientation

Higher‑education experience: demonstrated success supporting senior leaders or compliance offices in a unionized or regulatory environment, including coordinating confidential travel, meetings, and outreach initiatives

Policy interpretation & solution design: adept at analyzing ambiguous situations, drafting or operationalizing new procedures when precedents are absent, and exercising sound judgment on matters requiring discretion

Project & time management: excels at prioritizing concurrent, deadline‑driven assignments in a fast‑paced setting while upholding meticulous attention to detail and data integrity

Technology & analytics proficiency: advanced command of case‑management databases and data‑visualization tools (e.g., Excel, Power BI) to create dashboards, reports, and evidence logs that inform strategic decisions