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DARCARS Automotive Group · 2 days ago

Automotive Valet

Silver Spring, MD

Full-time

Onsite

Mid Level

DARCARS of Silver Spring is now hiring an Automotive Valet/Detailer. The Automotive Valet position plays an extremely important role in customer satisfaction and involves lane management along with various tasks and errands to ensure efficient vehicle flow and customer service.

AutomotiveRetail

Responsibilities

Conducts business in a professional and ethical manner

Greets every customer with a smile

Directs customers to their desired destinations when parking or retrieving their vehicles

Assists with service write-up and tagging of customer vehicles

Assists with efficient vehicle flow within dealership as service tickets are generated

Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit

Provides shuttle service to customers, when requested

Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers

Maintains cleanliness of service area, keeping floor clean and dry, as necessary

Responsible for garbage removal

Cleans driveway and walkways, removing debris, ice, and snow, as necessary

Complies with DARCARS policies and procedures

Assist in dealer exchanges

Other duties as assigned

Qualification

Valid driver’s licenseDetailing experienceManual vehicle operationCustomer service commitmentCommunication skills

Required

Valid driver's license and acceptable, safe driving record

Strong communication skills with both customers and DARCARS employees

Demonstrated commitment to customer service

Requires a High School diploma or equivalent (GED)

Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Requires the ability to bend, twist, and stand for long periods of time in various weather conditions

Ability to lift a minimum of 30 lbs