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Compass Intervention Center · 1 day ago

Business Development - Account Manager

Memphis, TN

Full-time

Hybrid

Mid Level

3+ years exp

Compass Intervention Center focuses on providing specialized treatment programs for youth and families facing emotional and behavioral challenges. The Business Development - Account Manager is responsible for creating demand for the facility’s services and managing relationships with referral sources while enhancing the facility’s brand within the community.

Health CareMedicalPersonal Health

Responsibilities

Effectively demonstrate and implement Sales Excellence and Service Recovery standards

Acts as liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs, serves as a resource and representative to the community and, conducts facility tours to key stakeholders

Attends and actively participates in the Business Development team meeting and provides appropriate marketing reports, updates, and Service Recovery opportunities to the Director of Business Development on a timely basis

Qualification

Sales growthAccount managementBehavioral healthcare experienceMarketing principlesCommunication skillsCustomer serviceData analysisCreativityFlexibilityTeam collaboration

Required

Bachelor's degree in marketing, business or related field required. Experience may be evaluated on a case-by-case basis in lieu of a degree

Must possess a valid Driver's License

Demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills

Knowledge of and skills in application of marketing and sales principles

Creativity and flexibility

Skills in data collection analysis and interpretation

Record of adherence to deadlines

Customer service skills

Willingness to travel, including overnight travel as required

Preferred

Prior marketing and/or sales experience within a behavioral healthcare setting preferred

Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred

Prefer knowledge of the Memphis, Shelby County behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming