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Astronics Corporation · 4 days ago

Field Support Engineer (ATSO)

Orlando, FL

Full-time

Hybrid

Mid Level

3+ years exp

Astronics Test Systems is looking for a Field Service Engineer to join their Customer Support team. The role involves diagnosing and repairing electronic and electro-mechanical equipment, providing training to customers, and acting as a liaison for project communications.

AerospaceManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Understand all aspects of the existing System Self-Test hardware and software package for test systems sold by Astronics

Assemble, calibrate, and install equipment such as ATE/BTE, PXI, and LXI instruments, DMMs, oscilloscopes, power supplies, and custom test equipment as necessary

Tune and troubleshoot equipment for proper operation

Implement test requirements defining input signals to the UUT and determine the corresponding outputs

Generate software using languages including LabView, C, Python, and environments like TestStand and TestCue to control test station assets

Perform troubleshooting as required to determine failure conditions during development

Aid in the development of improvements and changes as required by Engineering

Use revision control software for all source and document data

Provide product demos and on-site training to future and end users

Willingness to travel frequently, up to 70%, to customer sites

Ability to work within both group and individual environments

Train customers on how to use our systems in formal and informal classes

Qualification

Software-defined architecturesCC++C#LabVIEWAnalytical reasoningRF MeasurementsCommunication equipmentMicrosoft OfficeCustomer trainingCommunication skillsInterpersonal skills

Required

Experience and understanding in the application of principles, theories, concepts, practices and standards relating to modern software-defined architectures

Analytical reasoning and problem solving with knowledge in performing root cause analysis and recommending correct action to resolve test failures

Experience with using communication and/or bench test equipment to include but not limited to oscilloscope, multimeter and audio generator

Knowledge of RF Measurements

Experience with software development in C, C++ and C#

Knowledge of Labview desired

Good communication and interpersonal skills

3-5 years experience within a technical troubleshooting, customer facing position

Ability to be comfortable, calm and flexible while working in a shifting environment

Bachelor's degree in Electrical/Electronics Engineering (BSEE)

Experience with software development languages, such as C, C++, C#, MATLAB, and LabVIEW

Proficient in Microsoft Office

Willingness to travel frequently, up to 70%, to customer sites

Ability to work within both group and individual environments

Preferred

LabView Certification

Benefits

Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity

401K & Employee Stock Purchase Plan

Employee Assistance Program & Wellness Program

Generous Paid Time Off, Paid Holidays and Paid Parental Leave

Tuition Reimbursement Program