Scotiabank · 2 days ago
Senior Manager, USCM Operations
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$103K/yr - $197K/yr
7+ years expScotiabank is a leading bank in the Americas, committed to creating an inclusive and high-performing culture. The Senior Manager of U.S. Cash Management Operations is responsible for managing cross-geographical teams to ensure effective delivery of services while fostering a risk-aware culture and driving operational excellence.
BankingFinanceFinancial Services
Responsibilities
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Ensure the effective & efficient delivery of day-to-day operations performance of cross-regional teams in support of Global Transaction Banking (GTB) Corporate and Commercial businesses: develops, measures, and acts on key performance indicators and service level agreements
Develop and leverage a robust understanding of supported and new GTB deposit and payment products to lead the team in addressing client & internal escalations timely & professionally, providing prompt resolutions & further troubleshooting issues as needed
Consistently identify & interpret areas of operational & process risk, driving the creation and maintenance of controls and increase efficiency through process improvements, automation, standardization, and straight through processing
Influence and provide requirements to change and technology solutions selections, enhancements and upkeep to meet evolving needs / demands of the portfolio and enable data driven decision making
Execute governance framework and resiliency planning with standardized practices/playbooks across hubs/teams to minimize fragmentation, duplication, and manual work arounds while ensuring seamless coverage
Drive the consistency and quality of the customer and internal stakeholder experience across all digital and in-person touch points
Lead, manage and participate in internal and external audit obligations, ensuring timely request turnarounds and mitigating findings
Understand and manages teams in a manner consistent with the Bank’s risk appetite and the relevant risk appetite statement and limits
Communicates the Bank’s risk culture and risk appetite statement throughout their teams
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team
Qualification
Required
Practical knowledge and 7 to 10 years of management experience in Transaction Banking Products with solid understanding of Corporate/Commercial Deposits and back office operational processes/interfaces and risk management techniques
Excellent verbal and written skills with the ability to effectively communicate with external clients and internal partners
Must possess strong attention to detail, organizational, planning, time-management, problem solving & critical thinking skills
Possess the ability to be a self-starter and team player
Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred
Bachelor's degree in Finance, Accounting, Business Administration or related discipline preferred
Benefits
Flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
Company
Scotiabank
Scotiabank is a banking firm that provides banking and financial services.
10001+ employees
H1B Sponsorship
Scotiabank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (29)
2022 (38)
2021 (38)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$1.07B2024-04-17Post Ipo Debt· $1.07B
1972-03-01IPO
Leadership Team
Jabar Singh
President & CEO Scotiabank Colpatria (Colombia) & Head Central America & Caribbean
L.Scott Thomson
President and CEO
Recent News
Canada NewsWire
2025-12-24
Company data provided by crunchbase