Lobel Financial ยท 2 days ago
Debt Collector
Lobel Financial is a leading name in the auto finance industry, inviting you to grow with them. The Debt Collector role involves managing collections, providing customer service, and adhering to regulations while maintaining a positive customer experience.
Financial ServicesInsurance
Responsibilities
Contact customers with delinquent loans to secure payments, commitment agreements, or establish repayment plans
Provide professional and empathetic customer service regarding collection issues, maintaining a positive customer experience
Utilize phone and email to effectively communicate with customers, ensuring all interactions are accurately documented
Follow state and federal debt collection laws and company policies and procedures
Monitor and maintain assigned accounts, processing account adjustments resolving discrepancies, and serving as a proactive liaison between creditors and customers
Qualification
Required
Bilingual Skills: Fluency in English and Spanish is strongly preferred
Time Management: Excellent ability to prioritize and multitask effectively in a fast-paced environment
Detail-Oriented: Strong attention to detail and accuracy in documentation and account management
Communication Skills: Excellent written and verbal communication skills
Computer Proficiency: Working knowledge of Microsoft Office programs and ability to learn company-specific databases
Customer Focus: Commitment to delivering excellent customer service and resolving issues effectively
Problem Solving: Strong organizational, negotiation, and problem-solving skills
Preferred
Previous experience with collections within the auto loan industry
Benefits
401K matching
Medical, dental, and vision coverage
Optional life insurance
Paid holidays
Generous paid time off
Company
Lobel Financial
LOBEL FINANCIAL is a financial services company specializing in non-prime automobile loan services.
H1B Sponsorship
Lobel Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2020 (3)
Funding
Current Stage
Late StageCompany data provided by crunchbase