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Saviance · 1 month ago

Analyst 2, Cust Contract Admin

San Diego, CA

Full-time

Hybrid

New Grad, Entry Level

Saviance is a company focused on providing medication management solutions. They are seeking an Analyst 2 to manage customer-facing quotations and support contract-related items, ensuring efficient communication with the sales team and adherence to service standards.

Information Technology & Services

Growth Opportunities

Responsibilities

Interacting and proactively communicating with MMS Dispensing Sales team daily to manage the creation of customer facing quotations

Ensuring that the Tier I Quoting requests queue volume meets or exceeds department service and turnaround standards

Communicating with sales via email, MS Teams, GMB, or warm hand-offs via the Tier I Quoting “hotline”

Maintaining up-to-date and current knowledge of product offerings, applicable policies and procedures, and purchase acquisition/marketing programs

Provide pre-deal support for all Dispensing contract requests

Support field team in contract-related items and supporting analysis

Drive implementation of contracting and pricing strategies through day-to-day execution, as well as advising on potential new offers to meet market needs

Aim to protect Client interests (margin, risk, policy, etc.), escalating as needed to all levels of management cross-functionally

Drive contracts review/approval workflow process, ensuring appropriate process is in place and enforced, liaising with Business, Sales, Contracts Tier II or Legal as needed

Facilitate requests to management to offer non-standard pricing and/or offering

Coordinate post-deal activities and ensure smooth handover with post-deal team counterparts for implementation, depending on contract design

Drive process improvement projects – is there a better way?

Maintains high standards of professionalism and integrity