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Transworld · 1 day ago

Remote Customer Service Rep - Position Starting 2/9/2026

United States

Full-time

Remote

New Grad, Entry Level

$16.50/hr - $16.50/hr

Transworld Systems Inc. is seeking ambitious, self-motivated individuals for a rewarding career in customer service as Remote Customer Service Representatives. The role involves answering inbound calls regarding billing inquiries, payment arrangements, and service issues while providing top-notch support to customers.

LogisticsSupply Chain Management

Responsibilities

Answer inbound calls regarding:

+ Billing inquires

+ Disconnect/Reconnect

+ Payment Arrangements

+ Budget Billings

+ Make payments

+ Process trouble and outage orders

+ Move In/Out Service

+ Assist with My Account (Online Accts)

Qualification

Call center experienceComputer navigation skillsTyping 35-40 WPMMultitasking skillsGreat communication skills

Required

Must have prior call center experience

Great Attendance

Computer Navigation skills

Must be able to type minimally 35-40 WPM

Great Communication skills

Open to working overtime – We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends

Adhere to a 20-minute daily break 1 hour lunch

Multitask Skills

Broadband internet connection (No DSL, or Dial Up)

Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)

Speed Test Results: 25 mbps download, 20 mbps upload

Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

Benefits

Paid training

Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!