Customer Service Representative jobs in United States
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Levi Strauss & Co. · 1 day ago

Customer Service Representative

positionUnited States
timePart-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

Levi Strauss & Co. is seeking a dedicated Customer Service Representative to join our global remote team. In this role, you will assist customers with inquiries, orders, and product information while upholding our commitment to quality and sustainability.

ApparelFashionLifestyleRetail
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H1B Sponsor Likelynote

Responsibilities

Respond to customer inquiries via email, chat, and phone with professionalism and empathy
Process orders, returns, and exchanges efficiently using our CRM system
Provide detailed product information and styling recommendations
Troubleshoot issues and escalate complex cases when necessary
Maintain accurate customer records and document interactions
Collaborate with cross-functional teams to improve customer experience

Qualification

Customer service experienceCRM systems proficiencyWritten communication skillsVerbal communication skillsProblem-solving passionAdaptabilityTeam player

Required

Excellent written and verbal communication skills in English
2+ years of customer service experience, preferably in retail or e-commerce
Proficiency with CRM systems and basic technical troubleshooting
Genuine passion for helping others and solving problems
Adaptability and comfort with a fast-paced, changing environment
Strong team player with self-motivation for remote work

Benefits

Competitive compensation package offering a salary 20% above the industry average

Company

Levi Strauss & Co.

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Glassdoor3.9
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Levi Strauss & Co. is a brand-name apparel company designs, markets, and sells jeans, casual and dress pants, jackets, skirts, and more.
dateFounded in 1853
location
San Francisco, California, USA
people-size10001+ employees
web-link
http://levistrauss.com/

H1B Sponsorship

Levi Strauss & Co. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (46)
2023 (52)
2022 (76)
2021 (59)
2020 (39)

Funding

Current Stage
Public Company
Total Funding
$554.96M
2025-07-15Post Ipo Debt· $554.96M
2019-03-20IPO

Leadership Team

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Michelle Gass
CEO and President
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Christopher Clark
SVP & CIO
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Recent News

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2025-12-30
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2025-12-24
Company data provided by crunchbase