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Macy's · 4 days ago

Retail Support Associate - Jewelry Ringer, Boston - Downtown - Part Time

Boston, MA

Part-time

Onsite

New Grad, Entry Level

$16/hr - $20/hr

Macy's is a storied retail company that has been part of American culture for over 160 years. The Jewelry Ringer is responsible for providing excellent customer service and managing various operational tasks related to the jewelry department, ensuring a high-quality shopping experience for customers.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Be proficient in POS systems including Search and Send

Proactive in assisting customers who are using devices to shop and compare

Provide an exceptional customer experience by ensuring the customer is always the priority

Suggest additional merchandise to compliment selection and engage the customer

Offer and promote benefit of extended service plan to our customers purchasing fine jewelry and watches

Reinforce customer’s selection and package merchandise with care

Maintain register bay supply levels and notify People Leader when supplies need to be reordered

Maintain department recovery standards; including returns

Assist in replenishment of stock and replenishment on to the sales floor

Participate in stockroom maintenance, organization, and housekeeping

Process damages, transfers, and return to vendor merchandise

Assist with the movement of fixtures and merchandise for new product, season changes, and clearance sets

Assist in inventory and markdown processes

Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS

Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

Follows shortage programs and procedures as they pertain to the receiving function

Adhere to Asset Protection and inventory control and compliance procedures

Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented

Dependable attendance and punctuality

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Qualification

POS systemsCustomer serviceJewelry experienceInterpersonal skillsTeamwork

Required

Be proficient in POS systems including Search and Send

Proactive in assisting customers who are using devices to shop and compare

Provide an exceptional customer experience by ensuring the customer is always the priority

Suggest additional merchandise to compliment selection and engage the customer

Offer and promote benefit of extended service plan to our customers purchasing fine jewelry and watches

Reinforce customer's selection and package merchandise with care

Maintain register bay supply levels and notify People Leader when supplies need to be reordered

Maintain department recovery standards; including returns

Assist in replenishment of stock and replenishment on to the sales floor

Participate in stockroom maintenance, organization, and housekeeping

Process damages, transfers, and return to vendor merchandise

Assist with the movement of fixtures and merchandise for new product, season changes, and clearance sets

Assist in inventory and markdown processes

Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS

Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment

Follows shortage programs and procedures as they pertain to the receiving function

Adhere to Asset Protection and inventory control and compliance procedures

Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented

Dependable attendance and punctuality

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Position requires prolonged periods of standing/walking around store or department

May involve reaching, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Frequently lift/move up to 25lbs

Preferred

Prior experience in Jewelry preferred

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

401k

Medical/vision/dental/life/disability insurance options

PTO accruals

Holidays

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)