Printer Technician (Print Support Specialist) jobs in United States
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MDA Edge · 5 months ago

Printer Technician (Print Support Specialist)

MDA Edge is a company seeking a Printer Technician to handle service calls and printer supply deliveries. The role involves working with Ricoh Printers, providing technical support, and ensuring timely service to various locations within a hospital system.

Human Resources

Responsibilities

Driving a personal vehicle for service call visits and toner/supplies delivery
Checking Service Now Tickets and answering phone calls to respond to service requests and printer supply deliveries
Working with Ricoh Printers, moving desktop printers, and delivering toner and other consumable parts throughout an entire hospital system to include remote clinics
Lifting up to 50 lbs and lots of walking required
Driving a personal vehicle to remote locations required

Qualification

Printer Support ExperienceNetwork KnowledgeIT Help Desk SupportTechnical CertificationsCustomer Service SkillsProject Management Skills

Required

High School Diploma (or equivalent) with additional education preferred
IT Help Desk Support experience (application & hardware support)
Technical Training & Certifications: Client Certifications
Excellent customer service skills
Good project management skills and ability to prioritize tasks
Strong technical knowledge of network and site-specific printers, and company products
Driving a personal vehicle for service call visits and toner/supplies delivery
Lifting up to 50 lbs
Walking required

Benefits

Parking is free.

Company

MDA Edge

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At MDA Edge, we help our clients reinvent innovation, optimize operations, and reshape perceptions—ensuring they remain at the forefront in today’s fast-evolving world.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase